Middlesbrough Train Station
Middlesbrough Train Station
Middlesbrough
Middlesbrough station
Zetland Road
Middlesbrough station
Cleveland
TS1 1EG
Ticket office opening hours:
Monday - Friday - 05:30 to 19:30
Saturday - 05:30 to 19:30
Sunday - 08:15 to 19:00
Middlesbrough at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 05:15 to 23:15
Saturday - 05:15 to 23:15
Sunday - 08:00 to 23:15 - Customer Help Point Help Points are available on both platforms and within the Booking Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
- Helpline YES Yes
-
Helpline Contact Details
0800 107 2149
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.
-
National Key Toilets
The accessible toilets are located on the Station Concourse, these toilets are operated by a radar key.
-
Step Free Access
This station is category B1. Step free, level access is provided into the station from Zetland Street and Bridge Street West. Step free, ramp access is provided into the station from the station car park. The entrance from Exchange Place has steps. Lifts are used to provide level access from the subway to both platforms, the ticket office and concourse. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/MBR.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Storage Locations:
On the station concourse - space for 86 cycles
Wood Street Car Park - space for 28 cycles
- Sheltered YES Yes
- Spaces 114
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Middlesbrough station (http://www.o2wifi.co.uk/hotspot/)
- Telephone: Usage Type Cards And Coins
-
Parking
- Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on the station concourse.
-
Station Location & Directions
- Latitude 54.57911045
- Longitude -1.234712568
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
-
Lost Property
Phone number: 352 600 1671
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note To speak to a member of our team please call 0345 600 1671
- Information Systems DepartureScreensAnnouncements
- Lost Property Number 352 600 1671
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:30 to 19:30
Saturday - 05:30 to 19:30
Sunday - 08:15 to 19:00
-
Ticket Office Hours
Monday - Friday - 05:30 to 19:30
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares TP
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: NoSmartcards are available from the ticket office, and can be topped up there or using the ticket machine.
-
Taxi Information
- Availability YES Yes
- Note The nearest taxi rank is at the Bridge Street entrance to the station.
-
Other transportation
-
Rail Replacement Services
Pick Up / Drop Off in the layby on Bridge Street at the rear of the station.
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.