MetroCentre Train Station
MetroCentre Train Station
MetroCentre
Metrocentre station
Gateshead Metro Centre
Gateshead
Tyne & Wear
NE11 9GA
Ticket office opening hours:
no information
MetroCentre at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Taxis No
- Induction Loop No
- National Key Toilets No
- Helpline YES Yes
-
Helpline Contact Details
0800 138 5560 text relay 18001 0800 138 5560
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
- Step Free Access
- Step Free Access Coverage Whole Station
- Accessible Public Telephones No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff No
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Impaired Mobility Set Down No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Accessible Taxis
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
- Customer Help Point none
-
Baggage Services
- Left Luggage: URL https://www.nationalrail.co.uk/
- Left Luggage: Available No
-
Bus information
- Bus Service: Note None close by. Busline 0871 200 2233
- Bus Service: Availability YES Yes
-
Cycle Storage
- Availability No
- Closed Circuit TV No
- Sheltered No
- Type Compounds
- Spaces No
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
- Station Amenities: Wi-Fi Find WiFi Hotspots around MetroCentre station (http://btopenzone.hotspot-directory.com )
-
Restrooms
- Baby Change No
- Toilets No
-
Station Information
- ATM No
- Lost Property YES Yes
- Shops No
- Seated Area No
- Station Buffet No
- Trolley No
- Wifi No
- Waiting Room No
- Lost Property: URL https://www.nationalrail.co.uk/
- Baby Change No
- Bureau De Change No
- Post Box No
- Showers No
-
Lost Property
Phone number: 08002006060
- Lost Property Number 08002006060
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares NT
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: NoMore information at www.northernrailway.co.uk/smart
-
Station Location & Directions
- Latitude 54.9587475
- Longitude -1.665631298
-
Other transportation
-
Rail Replacement Services
Replacement transport will pick up/drop off at the bus stop on the station front.
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.