Merstham Train Station
Merstham Train Station
Merstham
Merstham station
Station Road
Merstham
Surrey
RH1 3ED
Ticket office opening hours:
Monday - Friday - 06:10 to 19:35
Saturday - 06:10 to 19:35
Sunday - 08:30 to 16:40
Merstham at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 05:50 to 20:30
Saturday - 05:50 to 20:30
Sunday - 06:00 to 20:30 -
Accesible Ticket Machine
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
- Helpline YES Yes
-
Helpline Contact Details
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
Phone number: 0800 138 1016
- Helpline Contact URL https://www.southernrailway.com/travel-information/travel-help/assisted-travel
-
Helpline Open Note
The assisted travel helpline is not available on Christmas Day.
-
Impared Mobility Set Down
Located at the front of the station
-
Step Free Access
This is a Category B2 station: Level access to platform 1 (to London) from main entrance. Step-free access to platform 2 (to Redhill) from rear entrance via steep access path, route approximately 1100m from main entrance. No step-free interchange between platforms.
The Assistance Meeting Point is by the Ticket Office.
Coverage: partial Station - Step Free Access Coverage Whole Station
- Staff Help
-
Baggage Services
- Left Luggage: Available No
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/MHM.pdf).
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Located outside the front of the station and on platforms 1 and 2.
Cycles are left at owners risk. Abandoned cycles may be removed.
-
Note
Cycles are left at owners risk. Abandoned cycles may be removed.
- Sheltered YES Yes
- Spaces 112
-
Type
Stands
Racks
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around this station (https://www.o2wifi.co.uk/hotspot/)
-
Parking
- Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
Located on platform 1.
-
Station Location & Directions
- Latitude 51.26415181
- Longitude -0.150223451
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
- Lost Property thameslink
- south western railway
- southeastern
- transport for london including london overground
- london north western railway
if you have found an item of lost property, please hand it in to a member of staff.
operator name: southern">If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item.
As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
Operator Name: Southern- Lost Property: URL https://www.southernrailway.com/lostproperty
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:10 to 19:35
Saturday - 06:10 to 19:35
Sunday - 08:30 to 16:40
-
Ticket Office Hours
Monday - Friday - 06:10 to 19:35
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
-
Oyster Notes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
-
Smartcard Notes
key smartcard webpage on the southern website. ">Smartcard Issued: Yes
Smartcard Validator: YesFor more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
-
Taxi Information
- Availability YES Yes
- Note YES
-
Other transportation
-
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/6q8z Y P X Vdvb6 Lns I2wd H Mq/a39bc96a272af752b58eda8d15f79c59/2025-01_ C I_ S N_ R R B_ M H M_ D R.pdf
-
Rail Replacement Services
Local Information
Local Information
- {{item.label}}
FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.