Manchester Piccadilly Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge YES Yes
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Sunday - open 24h
  • Accessible Taxis

    Taxi rank outside Fairfield Street entrance - available 05:00 until 02:00

  • Accesible Ticket Machine

    Accessible ticket machines available

  • Booking Office Counter

    In the main travel centre

  • Customer Help Point Located insatellite lounge by the side of the lift and outside the entrance to the toilets on the South Concourse.The train information point is located on the main concourse.Station reception, Fairfield Street mezzanine level near to W.H Smith.
  • Helpline YES Yes
  • Helpline Contact Details

    If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    Ticket gates are in place for platforms 1-8

  • Impared Mobility Set Down

    Available only at Fairfield Street entrance with dropped kerb and lift to main station.

  • National Key Toilets

    Accessible toilets are available on the main concourse, satellite lounge near platforms 13/14. Use the radar key or contact a member of staff for further directions.

  • Step Free Access

    Visually Impaired

    Platforms 1-12 have tactile warning strips; 13/14 DO NOT

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Passenger Assistance Point located near the Train Information Point on the main concourse is open Mon-Sat 0700-2200 and Sun 0800-2200.  Manchester Piccadilly station is open 7-days a week. Mobility assistance is available booked through the relevant Train Operating Company.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

     Baby changing facilities are available at the south central concourse and satellite lounge toilet facility.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Concourse, mezzanine, VIP point, outside ticket office
  • Penalty Fares NR
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 04:30 to 22:30
    Saturday - 04:30 to 22:30
    Sunday - 07:00 to 22:30

• Subway/transit
  • Metro: Availability YES Yes
  • Metro: Note Live tram departure board (https://beta.tfgm.com/public-transport/tram/stops/piccadilly-tram) - Piccadilly Tram Station Metrolink trams from Piccadilly station serve:  Bury Rochdale Ashton-under-Lyne Manchester Airport Media City UK Altrincham Disbury  Eccles Further details: www.metrolink.co.uk (http://www.metrolink.co.uk) 

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 0330 024 0215
    
    Operator Name: Excess Baggage Company
  • Lost Property: URL http://www.lostproperty.org/locations.php
  • Customer Service Note Please see any member of staff or go to the Network Rail Station Reception situated near to WH Smith on the Fairfield Street mezzanine level - a buzz button is available if reception closed
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 0330 024 0215
  • Staffing Level YES Yes

• Station Seating Areas
  • First Class Lounge Hours Monday - Friday - 06:00 to 19:30
    Saturday - 08:00 to 18:00
    Sunday - 09:30 to 19:30
  • Seated Area: Note

    Available throughout the station.

• Station Location & Directions
  • Latitude 53.47671998
  • Longitude -2.228977818

• Rental Car
  • Availability YES Yes
  • Note Two agents available within walking distance of the station.

• Airport
  • Availability YES Yes
  • Note Nearest Airport is Manchester International Airport approximately 9 - 10 miles away. There are 6 trains an hour during the course of the day, services are limited throughout the night.

• Priority Lounge Information
  • First Class Lounge: Note

    Location

    Above the information point (opposite the ticket office) on the main concourse - Lift available

    Tickets Accepted

    Avanti West Coast Anytime or Off-Peak (First Class) or Avanti West Coast Advance (First Class) tickets. You can only enter the lounge on the travel date shown on your ticket.

    Facilities 

    Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.

    Refreshments 

    Tea, coffee, soft drinks. 

    Wi-Fi

    Wi-Fi is available 

    Showers

    Showers are not available

• Parking
  • Car Hire: Note Two agents available within walking distance of the station.
  • Car Parking Details Parking 1:
    Phone number: 08719774222
    
    Address:
    Boad Street
    Manchester
    M60 7RT
    
    Operator Name: A P C O A Parking ( U K) Limited
    Name: Long Stay
    Spaces: 856
    Number Accessible Spaces: 35
    Accessible Spaces Note:

    2 Blue Badge spaces are available - parking is chargeable for all vehicles

    
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    In the Short Stay Car Park in Fairfield Street with lift access to the station and in the Long Stay Car Park adjacent to the station.

    
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.apcoa.co.uk/parking/manchester/manchester-piccadilly-station-long-stay/
    
    Parking 2:
    
    Address:
    Fairfield Street
    
    
    Operator Name: A P C O A
    Name: Short stay / Drop off
    Spaces: 47
    Number Accessible Spaces: 3
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Yes -   Fairfield Street entrance (via lift)

    
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: http://www.apcoa.co.uk/parking-in/manchester/manchester-piccadilly-station.html
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Station Amenities: Wi-Fi Wi-fi available - BT Wifi (http://www.btwifi.com/find/) 
  • Telephone: Usage Type Cards And Coins

• Mail and Express Services
  • Post Box: Note

    Post box is situated at the top of the station approach, outside station doors (next to Boots)

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Cycle Hire: Note www.bromptonbikehire.com/docks/2322-manchester-piccadilly (https://www.bromptonbikehire.com/docks/2322-manchester-piccadilly)Brompton Bike Hire provide two tariffs based on annual or leisure membership for 24 hour bike hire: Frequent: £2.50 per day (£20 annual membership) Leisure: £5 per day (£1 annual membership)
  • Location

    Fairfield Street, Ducie Street, station front entrance

  • Sheltered No
  • Spaces 43
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Onward travel map can be found here (http://www.nationalrail.co.uk/MAN.pdf). BUS JOURNEYS FROM MANCHESTER PICCADILLY First and Stagecoach operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables: www.firstgroup.com/ukbus (http://www.firstgroup.com/ukbus) and www.stagecoachbus.com (http://www.stagecoachbus.com) Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info (http://www.plusbus.info)   FREEBUS JOURNEYS The new look free bus is now running, replacing the Manchester Metroshuttle. Still completely free and with later running times, the revamped service provides travel to all your favourite Manchester city centre destinations. Route information and map can be at www.tfgm.com (http://www.tfgm.com). Route 1 text-align: left; Manchester Piccadilly Station via Station Approach, Piccadilly, Portland Street, Charlotte Street, King Street, Cross Street, Market Street, St Marys Gate, Deansgate, Hardman Street, Byrom Street, Quay Street, Peter Street, Mount Street, Albert Square, Cross Street, King Street, York Street, New York Street, Portland Street, Chorlton Street, Aytoun Street, Auburn Street, to Piccadilly Approach. Route 2 Manchester Piccadilly Station via Station Approach, London Road, Fairfield Street, Whitworth Street, Whitworth Street West, Deansgate, Quay Street, New Quay Street, Irwell Street, Trinity Way, Chapel Street, New Bailey Street, Bridge Street, Deansgate, Victoria Bridge Street, Chapel Street, Victoria Street, Hunts Bank, Victoria Station Approach, Todd Street, Corporation Street, Withy Grove, Shudehill, Thomas Street, High Street, Church Street, Dale Street, Ducie Street, to Piccadilly Approach. More details on the freebus service can be found here (https://www.tfgm.com/public-transport/bus/free-bus) border: currentcolor; border-collapse: collapse; border=1 cellspacing=0 cellpadding=0 For information about all buses in Greater Manchester visit: Transport for Greater Manchester. (http://www.tfgm.com) METROLINK Metrolink tram information is below under Metro.

• Baggage Services
  • Left Luggage: Available YES Yes
  • Left Luggage: Phone Phone number: 020 8090 9935
    
    Operator Name: Excess Baggage Company
  • Left Luggage: URL https://www.left-baggage.co.uk/index/locations

• Taxi Information
  • Availability YES Yes
  • Note Taxis are available at the Fairfield Street exit of the station. It closes between 02:00 - 05:00.

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

     Pick Up / Drop off at the bus stops on Station Approach