Maidenhead Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Sunday - open 24h
  • Accessible Taxis

    Accessible taxis are available. Please request staff assistance.

  • Helpline No
  • Helpline Contact Details

    08001 971 329 or 18001 0800 197 1329 (Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - gateline main entrance concourse or customer assistance office platform 4. Please notify a member of staff.

  • National Key Toilets

    The radar key is available from station staff.

  • Nearest Stations with Facilities The neareLe Leation with more facilities is Plymouth
  • Step Free Access

    From 6th November 2023 to Autumn 2024 this station is a Step-free category B3 station - "œSome step-free access, may be in one direction only." Platforms 1, 4 and 5 have step free access with Platform 1's step free access only via the Shoppenhangers Road Car Park. Passengers travelling from West of Maidenhead (Reading direction) and alighting at Maidenhead, have step free access.

    Platform 2 and 3 have no step free access. This means any passengers alighting at Maidenhead and travelling from the London direction, have no step free access. Customers starting their journey at Maidenhead and needing to travel West will be effected.

    If you require step free access you can circulate via the nearest station or you can contact GWR Passenger Assist team on 0800 197 1329 who can assist.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Meeting point: Ticket Office.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    Platform 4

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note At main entrance
  • Penalty Fares GW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Smartcard Accepted

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 20:00
    Saturday - 07:00 to 20:00
    Sunday - 08:00 to 19:00

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.51866595
  • Longitude -0.722658698

• Airport
  • Availability YES Yes
  • Note Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.

• Parking
  • Car Parking Details Parking 1:
    Phone number: 0345 165 2030
    
    Address:
    Shoppenhangers Road
    Maidenhead
    SL6 2QB
    
    Operator Name: A P C O A Parking ( U K) Limited
    Name: Shoppenhangers Road
    Spaces: 159
    Charges:
    Off-peak: £5.00
    Daily: £7.20
    Weekly: £36.00
    Monthly: £123.00
    ThreeMonthly: £357.00
    Annual: £1,210.00
    Saturday: £5.00
    Sunday: £5.00
    
    Number Accessible Spaces: 8
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Parking is free for valid blue badge holders

    
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.apcoa.co.uk/parking-in/maidenhead/maidenhead-station-shoppenhangers-road/
    
    Parking 2:
    Phone number: 0345 165 2030
    
    Address:
    Stafferton Way
    Maidenhead
    SL6 1AY
    
    Operator Name: A P C O A Parking ( U K) Limited
    Name: Stafferton Way M S C P ( Ground Floor O N L Y)
    Spaces: 84
    Charges:
    Off-peak: £6.20
    Daily: £8.80
    Weekly: £44.00
    Monthly: £150.00
    ThreeMonthly: £440.00
    Annual: £1,480.00
    Saturday: £6.20
    Sunday: £6.20
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Parking is free for valid blue badge holders

    
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.apcoaconnect.com/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots near this station
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability No
  • Closed Circuit TV YES Yes
  • Location

    Front of Station

  • Note

    Please note cycles can be carried on our trains free of charge.

  • Sheltered YES Yes
  • Spaces No
  • Type
    Stands
    Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/MAI.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.

• Other transportation
  • Rail Replacement Services

    Station forecourt