Lye (West Midlands) Train Station

• YES Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines No
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 05:52 to 23:46
    Saturday - 06:13 to 23:46
    Sunday - 10:20 to 18:20
  • Accessible Taxis

    Accessible taxis are not available

  • Booking Office Counter

    None

  • Customer Help Point On both platforms
  • Helpline 1
  • Helpline Contact Details 0800 0248998
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Pick-up in car park

  • National Key Toilets N/A
  • Step Free Access

    This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.    

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    This station is unstaffed.  Your assistance will be provided by our on-train Conductor team. 

  • Helpline Open Note 24 hours, 7 days a week (except Christmas Day and Boxing Day)
    

• Restrooms
  • Toilets No
  • Baby Change No
  • Toilets Note N/A

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Subway/transit
  • Metro: Availability No

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note lang=EN line-height: 16.8pt; line-height: 16.8pt; lang=EN Please contact our Contact Centre team on: 0333 311 0039 . lang=EN Who are open during the following times: line-height: 16.8pt; line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. line-height: 16.8pt; **Lye Station is accredited by the Secure Station Scheme** line-height: 16.8pt;
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.45993087
  • Longitude -2.115932275

• Parking
  • Car Parking Details
    Operator Name: Network West Midlands
    Name: Station Car Park
    Spaces: 15
    Free: true
    Number Accessible Spaces: 2
    Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Lye station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability 1
  • Closed Circuit TV No
  • Sheltered No
  • Spaces 4
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/LYE.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note Four Star 01384 894344, A to B 01384 353535, A and A 01384 893939.

• Other transportation
  • Rail Replacement Services

    In the event of engineering the bus/coach will collect from: Picks up/sets down on Dudley Road, immediately at the top of the station drive.