Lye (West Midlands) Train Station

• YES Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines No
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 22:00
  • Impaired Access Staff Help Hours Monday - Friday - 05:52 to 23:46
    Saturday - 06:13 to 23:46
    Sunday - 10:20 to 18:20
  • Accessible Taxis

    Accessible taxis are not available

  • Booking Office Counter

    None

  • Customer Help Point On both platforms
  • Helpline 1
  • Helpline Contact Details 0800 0248998
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Pick-up in car park

  • National Key Toilets N/A
  • Step Free Access

    Level access from car park to Kidderminster platform. Separate step-free access entrance to Birmingham platform via ramp. Footbridge with 24 steps up and down between platforms, or step-free route between platforms via street - 140m.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    This station is unstaffed. All of our trains have ramps on board that our conductors are trained to use.

  • Helpline Open Note Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
    

• Restrooms
  • Toilets No
  • Baby Change No
  • Toilets Note N/A

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Subway/transit
  • Metro: Availability No

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note lang=EN line-height: 16.8pt; line-height: 16.8pt; lang=EN Please contact our Contact Centre team on: 0333 311 0039 . lang=EN Who are open during the following times: line-height: 16.8pt; line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. line-height: 16.8pt; **Lye Station is accredited by the Secure Station Scheme** line-height: 16.8pt;
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.45993087
  • Longitude -2.115932275

• Parking
  • Car Parking Details
    Operator Name: Network West Midlands
    Name: Station Car Park
    Spaces: 15
    Free: true
    Number Accessible Spaces: 2
    Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Lye station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability 1
  • Closed Circuit TV No
  • Sheltered No
  • Spaces 4
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/LYE.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note Four Star 01384 894344, A to B 01384 353535, A and A 01384 893939.

• Other transportation
  • Rail Replacement Services

    In the event of engineering the bus/coach will collect from: Picks up/sets down on Dudley Road, immediately at the top of the station drive.