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Last updated 08:43 pm, 18/06

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London St Pancras International

London St Pancras International

London St. Pancras International st
Pancras Road
London
Greater London
N1C 4QP

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 05:45 to 22:00
Saturday - 06:00 to 21:00
Sunday - 08:00 to 22:15

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge YES Yes
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Monday - Sunday - open 24h
    • Accessible Taxis

      Accessible taxis can be located on Midland Road and Pancras Road

    • Accesible Ticket Machine

      yes

    • Booking Office Counter

      Height adjustable ticket counter is only available at East Midlands ticket office.

    • Customer Help Point YES Yes there is help available at the Thameslink and East Midlands Trains help desks.  For mobility assistance or to prebook assistance at London St Pancras please ring 0207 8437688. There is a disability meet point in front of the Main Entrance at London St Pancras International. There is station help points around the station and also station staff who can be identified in blue outfits.
    • Helpline No
    • Impared Access Ticket Gate

      Yes, there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.. The ticket gates at Eurostar are not automatic but are operated by station staff. There is wide gate access available to all platforms.

    • Impared Mobility Set Down

      A clearly marked passenger drop off zone is located on Pancras Road which runs parallel to London St Pancras International Station. Blue badge holders may wait for 5 minutes here.

      The drop off zone leads directly to the Eurostar departures.

      There is also a drop up point on this road next to this for other passengers with 2 minutes waiting.

    • National Key Toilets

      There are two accessible toilets in this station that are operated by a radar key. One is next to Eurostar arrivals. Toilet attendants are available too.

    • Step Free Access

      The station entrances are located at street level and provide level access to the lower concourse. There are three lifts on the main concourse to take passengers to and from the upper level UK train platforms and the Rendezvous.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help Available from Thameslink and East Midlands Trains help desks as well as station help points and station staff. For mobility assistance or to prebook assistance at London St Pancras please ring 0207 8437688. There is a disability meet point in front of the Main Entrance at London St Pancras International. There is station help points around the station and also station staff who can be identified in blue outfits.
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
  • Ticketing Services & Information
    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note On the station concourse
    • Oyster Notes Oyster pay as you go and Travelcards on Oyster are NOT available on Southeastern high speed services. Oyster transactions are only available from the Thameslink ticket office or from self service ticket machines operated by Thameslink and Southeastern.
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes

       Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:45 to 22:00
      Saturday - 06:00 to 21:00
      Sunday - 08:00 to 22:15
  • Subway/transit
    • Metro: Availability YES Yes
    • Metro: Note The underground station London Kings Cross St Pancras leads directly into London St Pancras International and is better connected than any other London station with six of the major tube lines running through it. - Victoria, Hammersmith and City, Piccadilly, Circle Metropolitan line and Northern. You can plan your journey to or from this station here. (http://www.tfl.gov.uk)
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change YES Yes
    • Lost Property YES Yes
    • Post Box No
    • Shops YES Yes
    • Seated Area No
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi No
    • Waiting Room No
    • Lost Property Phone number: 0330 024 0215

      Operator Name: Excess Baggage Company
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Platforms 1-4 and 11-13, along with the domestic departures areas are managed by High Speed 1 (London and Continental Stations).Platforms 5-10 and the international departures areas are managed by Eurostar (http://www.eurostar.com). Platforms A and B and the areas on the low level part of St Pancras, are managed by Network Rail. (https://www.networkrail.co.uk/stations/st-pancras-international/)
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Lost Property Number 0330 024 0215
    • Staffing Level YES Yes
  • Station Seating Areas
    • First Class Lounge Hours Monday - Friday - 07:00 to 20:00
  • Station Location & Directions
    • Latitude 51.53062434
    • Longitude -0.125527439
  • Airport
    • Availability YES Yes
    • Note Heathrow Airport: There is a direct journey to Heathrow Airport, using the Piccadilly Line. Journey time is under an hour. The quickest transfer from St Pancras to Heathrow Airport is to catch the Heathrow Express from London Paddington to Heathrow Airport. Gatwick Airport: St Pancras offers a direct route from St Pancras to Gatwick Airport from Platform A. Stansted Airport: The fastest option is to take Victoria Line to Tottenham Hale and change for the Stansted Express train. Journey time, approximately one hour. Luton Airport: A direct train service operates from St Pancras to Luton Airport Parkway several times an hour.
  • Priority Lounge Information
    • First Class Lounge: Note

      Located

      On the same level as the platforms down from the champagne bar

      Tickets Accepted

      All First Class ticket holders

      Facilities

      Screens with updated train information & also Sky News

      Refreshments

      Screens with updated train information & also Sky News

      Wi-Fi

      Yes

      Showers

      No

  • Parking
    • Car Parking Details

      The car park is behind the station on Pancras Road. The road is one-way, accessed from Euston Road.

      Pick up / set down: on Pancras Road. You cannot leave your vehicle unattended.

      Pancras Road is one-way and can only be accessed from Euston Road 


      Email: [email protected]
      Phone number: 0207 431 4001

      Operator Name: C P Plus
      Name: Station Car Park
      Spaces: 322
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A

      Number Accessible Spaces: 12
      Accessible Car Park Equipment: Yes
      Accessible Car Park Equipment Note:

      There is a public car park with an excess of 300 spaces at St. Pancras station that is managed by N C P.


      Cctv: No
      Open:
      Monday - Sunday - open 24h
      Url: http://stpancras.com/maps/parking
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around London St Pancras Domestic station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location Within car park
    • Note


    • Sheltered YES Yes
    • Spaces 180
    • Type
      Compound
      Stands
      Wheel Racks
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Buses stop on surrounding roads on Euston Road, Midland Road and Pancras Road. All Transport for London buses are accessible and have step free access.All Transport for London bus routes are served by low-floor vehicles, with a dedicated wheelchair space and an access ramp. They can also kneel to reduce the step-up from the pavement. More info can be found on Transport for Londons website here (https://www.tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairs) More information about Transport for London buses can be found here (http://www.tfl.gov.uk/modes/buses/) (http://www.tfl.gov.uk/modes/buses/?cid=fs013)
  • Baggage Services
    • Left Luggage: Available YES Yes
    • Left Luggage: Phone Phone number: 020 3468 4665

      Operator Name: Excess Baggage Company
    • Left Luggage: URL https://www.left-baggage.co.uk/index/locations
  • Taxi Information
    • Availability YES Yes
    • Note Midland Road: Currently the taxi pick up is located next to Thameslink station entrance. Soon a large covered queuing area will be available halfway along the lower concourse where passengers can wait for marshalled taxis. Pancras Road: There are two taxi drop off areas in Pancras Road. One is situated halfway along the old Victorian brick built Barlow shed and is convenient for Eurostar passengers. The second is situated close to the main entrance in the new part of the station and is suitable for passengers travelling within the UK.
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