London Cannon Street Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Accessible Taxis Accessible taxis are located on Dowgate Hill, left of the station.

     

  • Accesible Ticket Machine

    Available during station opening hours

  • Booking Office Counter

    All ticket counters have been lowered at this station.

  • Helpline No
  • Impared Access Ticket Gate There are ticket gates on all platforms. All platforms can be accessed by wide ticket gates.
    
  • Impared Mobility Set Down There is no set down / pick up points at this station. Dowgate Hill is a quieter street than Cannon Street but has a slight slope. Please note there are double yellow lines in front of the station on Cannon Street  and on Dowgate Hill.
    
  • National Key Toilets

    These are located near platform 7 and are operated by a radar key.
    

  • Step Free Access

    There is step free access to the left of the front entrance on Cannon Street.  A lift opposite platform 1 connects the upper and lower concourses

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help Available during station opening hours. Help is available at the ticket office and by contacting any member of station staff. Mobility assistance is available between all platforms.  Ring  0800 783 4524 for disability assistance at this station.
    

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note These are beside the ticket office located near platform 7. There are also a baby changing facilities here
    

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note On concourse
  • Oyster Notes Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
     

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:55 to 21:40
    Saturday - 07:30 to 20:40
    Sunday - 08:55 to 19:40

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property
    Operator Name: Southeastern
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Available during station opening hours
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.51058265
  • Longitude -0.090609398

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around London Cannon Street station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Mail and Express Services
  • Post Box: Note Outside the station

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability No
  • Closed Circuit TV YES Yes
  • Sheltered no
  • Spaces No

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Buses can be found on near by streets. All Transport for London buses are accessible by step free access. More information about Transport for London buses can be found here (http://www.tfl.gov.uk/modes/buses/?cid=fs013)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note On Cloak Lane off Dowgate Hill, left on exiting main station entrance