Lichfield Trent Valley Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access No
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 22:00
  • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 19:00
    Saturday - 07:00 to 16:00
  • Accessible Taxis

    Accessible taxis are not available

  • Accesible Ticket Machine

    A Ticket Vending Machine is located on Platform One.

  • Booking Office Counter

    Staff will come out

  • Customer Help Point On platform 3
  • Helpline YES Yes
  • Helpline Contact Details 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets The accessible toilets (non-RADAR) are located in the Booking Hall. An entrance key can be requested from staff. The toilet facilities are available: Monday - Saturday 06:00-19:00. The toilet facilities are not available when the Ticket Office is closed.
  • Step Free Access

    Level access to platform 1 (trains to Stafford) via side gate. 33 steps up to platform 3 (trains to and from Birmingham). Steps down from Platform 3 to Platform 2 (trains to Nuneaton).

    
    Coverage: no Part Of Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    
    This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
    All of our trains have ramps on board that our conductors are trained to use.

    We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

      Please contact West Midlands Railway Passenger Assist team on 0800 0248998

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note The toilets and accessible toilets (non-RADAR) are located in the Booking Hall. An entrance key can be requested from staff. The toilet facilities are available: Monday - Saturday 06:00-19:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note A Ticket Vending Machine is available on Platform One.
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 19:00
    Saturday - 07:00 to 16:00
    Sunday

• Subway/transit
  • Metro: Availability No

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Lichfield Trent Valley is accredited by the Secure Station Scheme**
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.68690855
  • Longitude -1.800236348

• Parking
  • Car Parking Details Website: https://uk.parkindigo.com/en/west-midlands-trains
    Email: [email protected]
    Phone number: 0330 1235 247
    
    Operator Name: Indigo
    Name: Station Car Park
    Spaces: 225
    Charges:
    Off-peak: £6.00
    PerHour: N/A
    Daily: £8.50
    Weekly: £32.00
    Monthly: £102.00
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: £816.00
    Saturday: £6.00
    Sunday: £6.00
    Note:

    If you require a two day weekend car park ticket and are parking in the Old Burton Road car park (adjacent to platform 2), you must purchase it from the ticket office or the pay and display machines in the main car park (adjacent to platform 1); the ticket vending machine by platform 2 cannot sell these tickets.

    Alternatively, e-tickets, including weekend tickets, can be purchased at any time here.

    
    
    Number Accessible Spaces: 10
    Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Lichfield Trent Valley station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Sheltered no
  • Spaces 20
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/LTV.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note City Cars 01543 254999 Dial a Cab 01543 255155 Tonys 01543 411224

• Other transportation
  • Rail Replacement Services

    In the event of engineering the bus/coach will collect from: Station Front