the assistance meeting point is at the ticket office during available opening times. when station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. when the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.   

This station has been classified as a step-free access category B2 station. This means that there is some step-free access to all platforms - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 

The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.