Lancaster Train Station
Lancaster Train Station
Lancaster
Lancaster station
Meeting House Lane
Lancaster
Lancashire
LA1 5NW
Ticket office opening hours:
Monday - Friday - 05:15 to 19:45
Saturday - 05:15 to 19:45
Sunday - 09:30 to 20:00
Lancaster at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis
- First Class Lounge
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - 04:50 to 23:30
Saturday - 04:50 to 23:30
Sunday - 08:00 to 22:45 - Helpline
-
Helpline Contact Details
08000 158 123 (08000 158 124 Textphone)
- Helpline Contact URL https://www.nationalrail.co.uk/
-
National Key Toilets
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
-
Step Free Access
Category A - This station has step-free access to all platforms
Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
Passenger Assist meeting point is opposite the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/LAN.pdf)
-
Cycle Storage
- Availability 1
- Closed Circuit TV YES Yes
- Cycle Hire: Note Leisure Lakes Bikes 103 Penny Street Lancaster 01524 844389 [email protected] (mailto:[email protected]) www.leisurelakesbikes.com (http://www.leisurelakesbikes.com)
-
Location
Platform 1 (south end)120 Stands
Platform 3 (middle) 16
Platform 4 (North End), 12 Stands
Platform 5, 40 Stands
-
Note
120 stands by platform 1 (120 spaces) 8 hoops on platfrom 3 (2 x cycles per hoop = 16 spaces) 6 hoops on platform 4 (2 x cycles per hoop = 12 spaces) 20 hoops on platform 5 (2 x cycles per hoop = 40 spaces)
- Sheltered YES Yes
- Spaces 188
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Lancaster station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
avanti west coast website.
different rates apply to non rail users, please speak to a member of staff.
address:
meeting house lane
lancaster
la1 5nw
operator name: avanti west coast
name: station car park
spaces: 165
charges:
daily: £12.50
monthly: £166.00
threemonthly: £374.00
annual: £1,200.00
saturday: £4.50
sunday: £4.50
note:for information on how to get to the car park, plus work out the cost of your stay visit the avanti west coast website.
different rates apply to non rail users, please speak to a member of staff.
number accessible spaces: 6
accessible car park equipment: no
cctv: yes
open:
monday - sunday - open 24h
url: https://www.nationalrail.co.uk/">For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Address:
Meeting House Lane
Lancaster
LA1 5NW
Operator Name: Avanti West Coast
Name: Station Car Park
Spaces: 165
Charges:
Daily: £12.50
Monthly: £166.00
ThreeMonthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.
Different rates apply to non rail users, please speak to a member of staff.
Number Accessible Spaces: 6
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Monday - Sunday - open 24h
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
avanti west coast website.
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
-
Station Location & Directions
- Latitude 54.04855789
- Longitude -2.807909914
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property 1
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley YES Yes
- Wifi No
- Waiting Room YES Yes
-
Lost Property
avanti west coast lost property">
Operator Name: Avanti West Coast Lost Property - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note There are two Customer Information points, one situated on platform 3 and the other situated on platform 4, however customers are encouraged to approach any member of station staff for information.
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:15 to 19:45
Saturday - 05:15 to 19:45
Sunday - 09:30 to 20:00
-
Ticket Office Hours
Monday - Friday - 05:15 to 19:45
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Ticket machines can be found in the ticket hall and on platform 3
- Penalty Fares VT
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Taxi Information
- Availability YES Yes
- Note Taxi rank can be found outside the entrance.
-
Other transportation
- Cycle Hire YES Yes
-
Rail Replacement Services
Pick Up / Drop Off at the bus stop outside the station rear entrance adjacent to platform 3.
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.