Lancaster

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 04:50 to 00:00
    Saturday - 04:50 to 00:00
    Sunday - 08:00 to 00:00
  • Helpline No
  • Step Free Access

    Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help Sunday 08:00 : 00:00, Weekdays (Mon - Fri) 04:50 : 00:00, Saturday 04:50 : 00:00

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note The National key toilets are located on Platforms 3 and 4; these toilets are operated by a radar key.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Ticket machines can be found in the ticket hall and on platform 3
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:15 to 19:45
    Saturday - 05:15 to 19:45
    Sunday - 09:30 to 20:00

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note There are two Customer Information points, one situated on platform 3 and the other situated on platform 4, however customers are encouraged to approach any member of station staff for information.
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 54.04855789
  • Longitude -2.807909914

• Parking
  • Car Parking Details

     The weekend rate is also applicable on Bank Holidays

    
    
    Address:
    Meeting House Lane
    Lancaster
    LA1 5NW
    
    Operator Name: Virgin Trains
    Name: Station Car Park
    Spaces: 165
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £12.00
    Weekly: N/A
    Monthly: £166.00
    ThreeMonthly: £374.00
    SixMonthly: N/A
    Annual: £1200.00
    Saturday: £4.00
    Sunday: £4.00
    Note:

    For information on how to get to the car park, plus work out the cost of your stay visit the Virgin Trains website.

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Number Accessible Spaces: 6
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Lancaster station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note Leisure Lakes Bikes 103 Penny Street Lancaster 01524 844389 [email protected] (mailto:[email protected]) www.leisurelakesbikes.com (http://www.leisurelakesbikes.com)
  • Location Platform 1 (North End), 28 Lockers, 38 Stands
    Platform 4 (North End), 16 Lockers, 12 Stands
    8 Stand spaces outside the West entrance
    Platform 5, 40 Stands
    
  • Sheltered YES Yes
  • Spaces 135
  • Type
    Lockers
    Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/LAN.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note Taxi rank can be found outside the entrance. 

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Pick Up / Drop Off at the bus stop outside the station rear entrance.