Lake Train Station

• NO Waiting room
• NO Ticket machine
• NO Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • National Key Toilets No
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines No
  • Induction Loop No
  • Impaired Mobility Set Down No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Accesible Ticket Machine

    no

  • Helpline No
  • Helpline Contact Details

    Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

    Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

    Meeting point for assistance - Assisted Boarding Point on platforms.

    A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance. 

  • Step Free Access

    Step-free access category B2

    Long ramp to platform at gradient of up to 1:8 

    This station does not have any Customer Information Screens or a PA system to announce train services from this station.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Lake station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Restrooms
  • Toilets No
  • Baby Change No

• Station Location & Directions
  • Latitude 50.64646818
  • Longitude -1.166349574

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability No
  • Closed Circuit TV YES Yes
  • Sheltered no
  • Spaces No

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/LKE.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Ticketing Services & Information
  • Pre-Purchase Collection No
  • Oyster Pre-Pay No
  • Ticket Machine No
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Station Information
  • Post Box No
  • Customer Service Note Please contact our Customer Services Department on 0345 6000 650
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Staffing Level YES Yes

• Other transportation
  • Rail Replacement Services

    During planned engineering work and unplanned disruption, rail replacement buses will use the following bus stops

    To Sandown, Brading and Ryde: Bus stop by Pet Doctors

    To Shanklin: Bus stop by Lake Fish Bar