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Ladywell Train Station

Ladywell

Ladywell station
Ladywell Road
Ladywell
Greater London
SE13 7XB

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Ticket office opening hours:

Monday - Friday - 06:10 to 19:30
Saturday - 07:20 to 14:00
Sunday

  • NO Waiting room
  • YES Ticket machine
  • NO Toilet
  • YES Impaired Access Staff

Station facilities

  • Restrooms
    • Toilets No
    • Baby Change No
  • Ticketing Services & Information
    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note On way in to access trains
    • Oyster Notes Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
    • Penalty Fares SE
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

       Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:10 to 19:30
      Saturday - 07:20 to 14:00
      Sunday
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property Phone number: 0345 322 7021

      Operator Name: Southeastern Customer Services
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note 0345 322 7021
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Lost Property Number 0345 322 7021
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.45624704
    • Longitude -0.019033585
  • Accessibility
    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Staff Help Hours Monday - Friday - 06:10 to 19:30
      Saturday - 06:10 to 12:50
      Sunday
    • Accessible Taxis

      Accessible taxis are available to book

    • Accesible Ticket Machine station forecourt
    • Booking Office Counter There are standing height and wheelchair height ticket counters available.
    • Customer Help Point On platform
    • Helpline No
    • Helpline Contact Details 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note *Helpline closed on Christmas Day
    • Nearest Stations with Facilities LEW
    • Step Free Access This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 via station entrance. Step Free access to Platform 2 via ramp from Ladywell Road. Step free interchange between platforms via ramps and road in excess of 200 metres. Step access between platforms via station footbridge.
      Coverage: no Part Of Station
    • Step Free Access Coverage Whole Station
    • Staff Help This station is not continuously staffed please see staffing times for details of when staff are available.
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Ladywell station (http://btopenzone.hotspot-directory.com)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV No
    • Location Platform 1, London end
    • Note You may leave your cycle in the rack provided however you do so at your own risk.
    • Sheltered YES Yes
    • Spaces 8
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/LAD.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Rail Replacement Services

      Towards St Johns - Bus stop HA on Ladywell Road.

      Towards Hayes - Bus stop HC on Ladywell Road. 

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