Kempton Park Train Station
Kempton Park Train Station
Kempton Park
Kempton Park station
Staines Road East
Sunbury-on-Thames
Surrey
TW16 5AE
Ticket office opening hours:
no information
Kempton Park at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
-
Helpline Open Note
24 hours a day, except Christmas Day and Boxing Day
- Induction Loop No
- National Key Toilets No
- Helpline Contact URL https://www.nationalrail.co.uk/
- Nearest Stations with Facilities HMP
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff No
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Impaired Mobility Set Down No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
-
Impaired Access Helpline Hours
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h -
Accesible Ticket Machine
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Point Help points are available on all platforms
- Helpline YES Yes
-
Helpline Contact Details
0800 5282100
-
National Key Toilets
N/A
-
Step Free Access
Step-free category B3 Station - Short ramp at approx 1:12 gradient to Platform 2 (for trains towards Shepperton). Steps to Platform 1 (for trains towards London).
Coverage: partial Station - Step Free Access Coverage No Part of Station
-
Helpline Open Note
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/KMP.pdf)
-
Phones, Internet & Wi-fi
- Station Amenities: Wi-Fi Find WiFi Hotspots around Kempton Park station (http://btopenzone.hotspot-directory.com )
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
-
Toilets Note
N/A
- Baby Change No
-
Station Location & Directions
- Latitude 51.4209856
- Longitude -0.409741053
-
Station Seating Areas
-
Seated Area: Note
Sheltered waiting area on platform 1.
-
Seated Area: Note
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
- Staffing Level YES Yes
-
Ticketing Services & Information
- Pre-Purchase Collection YES Yes
- Penalty Fares SW
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Customer Service Note At the bottom of the stairs by the entrance to platform 1
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: Yes
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
-
Location
Platform 2
- Sheltered No
- Spaces 4
- Type Racks
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Subway/transit
- Metro: Availability No
-
Other transportation
-
Rail Replacement Services
To Shepperton: Staines Road East (A308) outside the Jubilee pub
To Fulwell: Staines Road East (A308) opposite the Jubilee pub
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.