Ipswich Train Station
Ipswich Train Station
Ipswich
Ipswich station
Burrell Road
Ipswich
Suffolk
IP2 8AL
Ticket office opening hours:
Monday - Friday - 05:00 to 21:20
Saturday - 05:00 to 21:20
Sunday - 07:15 to 22:00
Ipswich at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- First Class Lounge YES Yes
- Help Points No
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate 1
- Impaired Accessible Ticket Machines YES Yes
- Ramp for Train Access YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
- Helpline 1
- Helpline Contact URL https://www.greateranglia.co.uk/travel-information/assisted-travel
-
Impared Access Ticket Gate
Ipswich station has Secure Station Acreditation
- Staff Help
- Accessible Taxis
- Induction Loop YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Staff Help Hours Monday - Sunday - open 24h
-
Helpline Contact Details
Phone number: 0800 028 28 78
-
Step Free Access
https://www.orr.gov.uk/media/10955
assistance meeting point is the customer service office on the main concourse.
coverage: whole station">This station has step free access to all platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer service office on the main concourse.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Bus information
- Bus Service: Note
- Bus Service: Availability YES Yes
-
Cycle Storage
- Availability 1
- Closed Circuit TV YES Yes
-
Location
There are 12 cycle stands and 70 cycle parking spaces located in the West End car park, adjacent to Platform 1. A secure cycle parking compound providing 106 spaces is near the lifts on Platforms 1 and 2. The secure cycle parking area requires smartcard access - please speak with station staff for further details.
- Sheltered YES Yes
- Spaces 200
- Cycle Hire: Note 10 Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/ (http://bikeandgo.co.uk)
-
Note
A secure 108-space cycle compound is available (key fob required, speak to station staff for availability).
Other spaces are available.
-
Type
Compounds
Stands
Racks
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Parking
- Car Parking Details
-
Restrooms
- Baby Change YES Yes
-
Toilets Note
There are male and female toilets located in the station buildings on Platform 2 (for Intercity trains towards London), towards the tunnel-end of the platform. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:00 - 22:00 Saturday 05:00 - 22:00 Sunday 07:00 - 22:00
- Toilets YES Yes
-
Station Location & Directions
- Latitude 52.05060957
- Longitude 1.144440623
-
Station Information
- ATM YES Yes
- Bureau De Change No
- Lost Property 1
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Trolley YES Yes
- Waiting Room 1
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
- Baby Change YES Yes
- Station Buffet YES Yes
- Showers No
- Wifi YES Yes
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Penalty Fares LE
-
Smartcard Notes
www.greateranglia.co.uk/smart">Smartcard Issued: Yes
Smartcard Validator: YesGreater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
- Pre-Purchase Collection YES Yes
-
Taxi Information
- Availability YES Yes
- Note Taxi rank located at front of station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:00 to 21:20
Saturday - 05:00 to 21:20
Sunday - 07:15 to 22:00
-
Ticket Office Hours
Monday - Friday - 05:00 to 21:20
-
Other transportation
- Cycle Hire YES Yes
-
Rail Replacement Services
Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, outside the station entrance.
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.