Inverness Train Station
Inverness Train Station
Inverness
Inverness station
Academy Street
Inverness
Highland
IV2 3PY
Ticket office opening hours:
Monday - Friday - 06:30 to 20:30
Saturday - 06:30 to 18:30
Sunday - 09:15 to 20:20
Inverness at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Saturday - 04:45 to 00:15
Sunday - 09:00 to 00:15 - Helpline No
-
Helpline Contact Details
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Access Ticket Gate
Ticket gates to all platforms
-
Step Free Access
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates.
Please take care when boarding / alighting from the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Airport
- Availability YES Yes
- Note An bus service links Inverness with Inverness Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
-
Baggage Services
- Left Luggage: Available YES Yes
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
- Cycle Hire: Note Bike & Go: Bikes available for public hire from the station. Register online: www.scotrail.co.uk/bike-and-go (http://www.scotrail.co.uk/bike-and-go ) Inverness Bike Hire: www.invernessbikehire.co.uk (http://www.invernessbikehire.co.uk/) Ticket to Ride: www.tickettoridehighlands.co.uk (http://www.tickettoridehighlands.co.uk/)
-
Note
www.tickettoridehighlands.co.uk or call 01463 419160 for more information">
Discounted cycle hire available at Ticket to Ride to holders of valid rail tickets. Visit www.tickettoridehighlands.co.uk or call 01463 419160 for more information
- Sheltered YES Yes
- Spaces 40
-
Type
Lockers
Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Parking
- Car Parking Details
-
Priority Lounge Information
-
First Class Lounge: Note
Caledonian Sleeper only
There is no First Class lounge within the station but First Class lounge facilities are available for Caledonian Sleeper customers within the Guest Services Centre across the road.
Tickets Accepted
Caledonian Sleeper First Class ticket holders
Refreshments
Complimentary snacks and refreshments
Facilities
Free WiFi, showers
Note: Standard Class and Seated guests can purchase shower tokens for the Guest Lounge from the On Board Hosts.
--
Showers are available within the station and include an accessible shower. National Keys Scheme operated but key can be obtained from staff working at these facilities if you do not have your own key.
-
First Class Lounge: Note
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key. Available between 0630 and 1930
-
Station Location & Directions
- Latitude 57.48010225
- Longitude -4.223186338
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers YES Yes
- Trolley YES Yes
- Wifi YES Yes
- Waiting Room YES Yes
-
Lost Property
scot rail lost property information">Phone number: 03301 092 833
Operator Name: Scot Rail Lost Property Information - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note title=Email ScotRail Customer Relations mailto:[email protected]@scotrail.co.uk
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 03301 092 833
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:30 to 20:30
Saturday - 06:30 to 18:30
Sunday - 09:15 to 20:20
-
Ticket Office Hours
Monday - Friday - 06:30 to 20:30
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares SR
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: Yes
-
Taxi Information
- Availability YES Yes
- Note visit www.traintaxi.co.uk for details of taxis available for hire
-
Other transportation
- Cycle Hire YES Yes
-
Rail Replacement Services
buses pick up/drop off from the turning circle at falcon square.">
Please click on the link below for the exact bus pick up location:-
Buses pick up/drop off from the turning circle at Falcon Square.
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.