Ingatestone Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 19:40
    Saturday - 06:00 to 12:45
    Sunday - 07:30 to 15:30
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Accesible Ticket Machine

    1 Accessible Ticket Machine

  • Customer Help Point Help point available by footbridge on platform 2.
  • Helpline YES Yes
  • Helpline Contact Details 0800 028 28 78
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 08:00 - 20:00
    
  • Nearest Stations with Facilities

    The nearest station(s) with more facilities than Ingatestone are:

    • Shenfield
    • Brentwood
  • Step Free Access

    This station has step free access to both platforms HOWEVER, PLEASE NOTE, access between the platforms is via stepped bridge. Chelmsford and Norwich bound side is accessible from the carpark. The London bound side is accessible via the level crossing on Hall Lane. The distance from one platform to the other via the road is approximately 350 metres.

    This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is the ticket office.

  • Step Free Access Coverage Whole Station
  • Staff Help Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours customers are advised to use Shenfield (5 miles) An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note Toilets located on platform 1. Steps into toilets

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 19:40
    Saturday - 06:00 to 12:45
    Sunday - 07:30 to 15:30

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.66705103
  • Longitude 0.384252139

• Parking
  • Car Parking Details Parking 1:
    Email: [email protected]
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 241
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £7.80
    Weekly: £30.00
    Monthly: £166.00
    ThreeMonthly: £475.00
    SixMonthly: N/A
    Annual: £1663.00
    Saturday: £5.00
    Sunday: £5.00
    
    Number Accessible Spaces: 11
    Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk
    
    Parking 2:
    Phone number: 0845 050 7080
    
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Ingatestone station (http://btopenzone.hotspot-directory.com )

• Mail and Express Services
  • Post Box: Note Outside the station

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location Car park
  • Note

    18sheffield stand spaces

  • Sheltered YES Yes
  • Spaces 18
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Local Buses from village centre

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Replacement transport stop in the car park area by staion