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Warm weather notice

Due to expected high temperatures we may experience short-notice timetable changes due to track speed restrictions. Make sure you check travel information ahead of your journey and bring plenty of water to stay hydrated. - Find out more

Last updated 04:10 pm, 22/07

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here. - Find out more

Last updated 08:43 pm, 18/06

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August Bank Holiday travel 2019 - Please note no Grand Central services will run August 24 & 25 - Find out more

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Ilford

Ilford

Ilford station
Cranbrook Road
Ilford
Greater London
IG1 4DU

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 06:10 to 20:00
Saturday - 06:10 to 20:00
Sunday - 07:10 to 20:10

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Wheel chairs Available YES Yes
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Customer Help Point Help points are located in the ticket hall, on platform 1, platform 3, and by the York Road entrance gate.
    • Helpline YES Yes
    • Helpline Contact Details 03432222000
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Step Free Access noPartOfStation
    • Step Free Access Coverage No Part of Station
    • Staff Help

      Staff are available to give assistance from the first train to the last train  

  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      Platform 3 and accessible toilets are on the booking hall level.

  • Ticketing Services & Information
    • Oyster Pre-Pay YES Yes
    • Ticket Machine YES Yes
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No

      Tickets can be collected onto Greater Anglia smartcards at this station. 

  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:10 to 20:00
      Saturday - 06:10 to 20:00
      Sunday - 07:10 to 20:10
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property Phone number: 0343 222 1234
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note line-height: 17.0240001678467px;0343 222 1234
    • Information Systems DepartureScreensAnnouncements
    • Lost Property Note Excluding bank holiday
    • Lost Property Number 0343 222 1234
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.5591407316
    • Longitude 0.068680603
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Ilford station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Mail and Express Services
    • Post Box: Note

      Outside front of station

  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      On platform 4

    • Note

      40 spaces on platform 4

    • Sheltered YES Yes
    • Spaces 40
    • Type Wheel Racks
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Transport for London buses operate from outside the stationInformation to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/static/documents/content/Ilford%20MAP.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Rail Replacement Services

      Rail replacement bus services will depart from:

      High Road, Bus Stop L, for Westbound services

      Ilford Hill, Bus Stop F, for Eastbound services

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