Ilford Train Station
Ilford Train Station
Ilford
Ilford station
Ilford Hill
Ilford
Greater London
IG1 2DG
Ticket office opening hours:
Monday - Friday - 06:10 to 20:00
Saturday - 06:10 to 20:00
Sunday - 07:10 to 20:10
Ilford at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
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Accessibility
- Accessible Taxis No
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Wheel chairs Available YES Yes
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Accesible Ticket Machine
Accessible ticket machines are located at all entrances.
-
Helpline Contact Details
0343 222 1234
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National Key Toilets
An accessible temporary toilet is located on Platform 4, which is operated with a radar key.
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Step Free Access
- Accessibility Category B1. This station has step-free access to all platforms from Cranbrook Road and Ilford Hill entrances.
- Step free access is not available from York Road Entrance.
- Staff ramp assistance is always available.
- Wheelchairs available from first to last train.
Coverage: partial Station - Step Free Access Coverage No Part of Station
- Accessible Public Telephones No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Ramp for Train Access YES Yes
- Customer Help Point Help points are located in the ticket hall, on platform 1, platform 3, and by the York Road entrance gate.
- Helpline No
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Access Ticket Gate
Ilford has a Secure Station accreditation
-
Staff Help
Staff are available to assist from the first to the last train.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Transport for London buses operate from outside the stationInformation to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/static/documents/content/Ilford%20MAP.pdf)
-
Cycle Storage
- Type Racks
- Availability No
- Closed Circuit TV YES Yes
-
Location
On platform 4
- Sheltered YES Yes
- Spaces No
-
Dining and Shopping
- Dining & Shopping: Station Buffet YES Yes
- Dining & Shopping: Shops No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
- Station Amenities: Wi-Fi Find WiFi Hotspots around Ilford station (http://btopenzone.hotspot-directory.com )
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
Platform 3
Platform 4 - Accessible Toilet - Radar Key Required
-
Station Location & Directions
- Longitude 0.068680603
- Latitude 51.5591407316
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Station Seating Areas
-
Seated Area: Note
Platform 3 - Waiting Rooms, Waiting Shelter available, Multiple covered seats under canopy.
Platform 4 - Covered seats available under canopy.
-
Seated Area: Note
-
Station Information
- Baby Change No
- Station Buffet YES Yes
- Showers No
- Wifi No
- Information Systems DepartureScreensAnnouncements
- Lost Property Note Excluding bank holiday
- Staffing Level YES Yes
- ATM No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Trolley No
- Waiting Room YES Yes
-
Lost Property
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Operator Name: Tf L Lost property - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note line-height: 17.0240001678467px;0343 222 1234
- Lost Property Number 0343 222 1234
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Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:10 to 20:00
Saturday - 06:10 to 20:00
Sunday - 07:10 to 20:10
-
Ticket Office Hours
Monday - Friday - 06:10 to 20:00
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Ticketing Services & Information
-
Oyster Notes
Oyster cards are available at Ticket Vending Machines at all entrances of this station.
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: NoTravelling with Contactless is available.
- Oyster Pre-Pay YES Yes
- Ticket Machine YES Yes
- Penalty Fares LE
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Oyster Notes
-
Other transportation
-
Rail Replacement Services
Rail replacement bus services will depart from:
High Road, Bus Stop L, for Westbound services
Ilford Hill, Bus Stop F, for Eastbound services
Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/qnj4 F Yf8a Z B G Qmz M Xh Y Rl/5fd6f6f2e0f0c5cb4d235953b53f1002/ C R L-089-091- D R- D- Ilford.pdf
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Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.