Hythe (Essex) Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • First Class Lounge No
  • Impaired Accessible Booking Office Counter No
  • Induction Loop No
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Staff Help

    This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

    What assistance is available for customers using this station?

    • Board and alight
    • Ramp assistance
    • Luggage (on and off train only)
    • Ticket sale on board

    How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

    • By calling 0345 600 7245 (option 4)
    • By selecting the help button on the ticket machine at this station
    • By using one of the two Help Points at this station

    Assistance meeting point is on the platform, next to the yellow boarding ramp.

  • Accessible Public Telephones No
  • Accessible Taxis No
  • Help Points YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Sunday
  • Helpline YES Yes
  • Helpline Contact Details 0800 028 28 78
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 08:00 - 20:00
    
  • Nearest Stations with Facilities COL
  • Step Free Access

    This station has step free access to both platforms via the level crossing on Hythe Station Road, with approximately 50 metres between platforms.

    This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is on the platform, next to the yellow boarding ramp.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Local Colchester Town service Buses stop near station

• Restrooms
  • Toilets No
  • Baby Change No

• Parking
  • Car Parking Details
    Operator Name: Essex County Parking
    Name: There is a public car park next to the station
    Spaces: 200
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: Yes
    Cctv: No
    Url: https://www.nationalrail.co.uk/

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Ticketing Services & Information
  • Pre-Purchase Collection YES Yes
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note Please note that this is a permit to travel ticket machine.  It is located on Platform 1 (the Colchester & London bound platform).
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

• Station Information
  • Baby Change No
  • Post Box No
  • Lost Property: URL https://www.greateranglia.co.uk/travel-information/your-journey/lost-property
  • ATM No
  • Bureau De Change No
  • Lost Property YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property
    Operator Name: Greater Anglia
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.88565263
  • Longitude 0.927535333

• Phones, Internet & Wi-fi
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Hythe station (http://btopenzone.hotspot-directory.com)

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Location

    There is a sheltered cycle parking area providing twenty spaces which can be located next to the entrance on to Platform 1 (for trains towards Colchester, Chelmsford, and London Liverpool Street).

  • Sheltered YES Yes
  • Spaces 20
  • Type Wheel Racks

• Other transportation
  • Rail Replacement Services

    Rail replacement bus services pick up and drop off at the bus stops on Hythe Station Road.