Horsley Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • National Key Toilets No
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Customer Help Point Help points are available on all platforms
  • Helpline Open Note

    24 hours a day, except Christmas Day and Boxing Day

    
    
  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Helpline 1
  • Helpline Contact Details

    0800 5282100

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    N/A

  • Nearest Stations with Facilities GLD
  • Step Free Access

    Step-free category B1 Station - Steps to Platform 1 (for trains towards London). Level access to Platform 2 (for trains towards Guildford) - or short slope from car park at approx 1:5 gradient

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:35 to 13:00
    Saturday - 08:00 to 13:00
    Sunday

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilets are located on Platform 2. The toilet facilities are only available during Ticket Office opening hours.

• Parking
  • Car Parking Details

    Weekend tickets are available from 1030 Friday £7.90

    Off Peak from 1030 Monday to Friday

    
    
    Name: Station Car Park
    Spaces: 170
    Charges:
    Daily: £7.50
    Weekly: £36.90
    Monthly: £106.90
    ThreeMonthly: £320.70
    Annual: £1,099.00
    Saturday: £3.50
    Sunday: £3.50
    Note:

    Bank Holiday £3.50

    
    
    Number Accessible Spaces: 3
    Accessible Car Park Equipment: No
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Location

    Car park and platform 2

  • Sheltered YES Yes
  • Spaces 72
  • Type
    Stands
    Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/HSY.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Ticketing Services & Information
  • Pre-Purchase Collection YES Yes
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note Near station entrance next to ticket office
  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Horsley ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

• Station Information
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property 1
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room 1
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.2793455
  • Longitude -0.435400001

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Horsley station
  • Telephone: Usage Type Cards And Coins

• Other transportation
  • Rail Replacement Services

    Station forecourt off North Ockham Road (B2039)