Standalone QTT
Hook Train Station
Hook
Hook station
Station Approach / Road
Hook
Hampshire
RG27 9HS
Ticket office opening hours:
Monday - Friday - 06:10 to 13:00
Saturday - 08:00 to 12:00
Sunday
- NO Waiting room
- YES Ticket machine
- YES Toilet
- NO Impaired Access Staff
Station facilities
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff No
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
-
Impaired Access Helpline Hours
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h -
Accesible Ticket Machine
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Point Help points are available on all platforms
- Helpline 1
-
Helpline Contact Details
0800 5282100
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
24 hours a day, except Christmas Day and Boxing Day
- National Key Toilets The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
-
Step Free Access
Step-free category B station - This station has level access from the main entrance and car park to Platform 1 (for trains towards London Waterloo). There is step-free access from the supermarket car park to Platform 2 (for trains towards Basingstoke) via a separate entrance and a ramp at approx 1:20 gradient. The step-free route between platforms is approximately 375m via the street.
Please be aware that this station has no tactile paving on the platform edge.
Coverage: no Part Of Station - Step Free Access Coverage No Part of Station
-
Restrooms
- Toilets YES Yes
- Baby Change No
- Toilets Note The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Outside station near to the ticket office
- Penalty Fares SW
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesHook ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:10 to 13:00
Saturday - 08:00 to 12:00
Sunday
-
Ticket Office Hours
Monday - Friday - 06:10 to 13:00
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property 1
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room 1
- Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
- Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
- Staffing Level YES Yes
-
Station Location & Directions
- Latitude 51.27999802
- Longitude -0.961641845
-
Parking
-
Car Parking Details
Weekend tickets are available from 0930 Friday £7.90
Off Peak from 0930 Monday to Friday
Name: Station Car Park
Spaces: 157
Charges:
Off-peak: £3.50
PerHour: N/A
Daily: £6.30
Weekly: £31.40
Monthly: £92.90
ThreeMonthly: £278.70
SixMonthly: N/A
Annual: £949.00
Saturday: £3.50
Sunday: £3.50
Note:Bank Holiday £3.50
Number Accessible Spaces: 1
Accessible Car Park Equipment: No
Cctv: No
Open:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Hook station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Cycle Storage
- Availability 1
- Closed Circuit TV YES Yes
-
Note
4 lockers and 20 cycle stand parking spaces
- Sheltered YES Yes
- Spaces 24
-
Type
Lockers
Wheel Racks
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/HOK.pdf)
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Other transportation
-
Rail Replacement Services
Station forecourt, off station road
-
Rail Replacement Services
Live train arrival and departures
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