Hilsea Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • First Class Lounge No
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Induction Loop No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Helpline Open Note

    24 hours a day, except Christmas Day and Boxing Day

    
    
  • National Key Toilets

    N/A

  • Step Free Access

    Step-free category B Station. Step-free access is possible to both platforms via short steep ramps (up to 1:5 gradient in places, but generally 1:9). Interchange between platforms is either via footbridge with steps, or via long step-free route using cycle lane, crossing Norway Road and secluded path.

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station
  • Accessible Public Telephones No
  • Accessible Taxis No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impaired Accessible Ticket Machines YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Customer Help Point Help points are available on all platforms
  • Helpline YES Yes
  • Helpline Contact Details

    0800 5282100

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/HLS.pdf)
  • Bus Service: Availability YES Yes

• Cycle Storage
  • Closed Circuit TV YES Yes
  • Sheltered No
  • Availability YES Yes
  • Spaces 10
  • Type Racks

• Phones, Internet & Wi-fi
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Hilsea station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone No
  • Web Kiosk: Available No

• Restrooms
  • Toilets No
  • Toilets Note

    N/A

  • Baby Change No

• Station Location & Directions
  • Latitude 50.82812716
  • Longitude -1.058584319

• Station Information
  • Baby Change No
  • Bureau De Change No
  • Post Box No
  • Seated Area No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Staffing Level YES Yes
  • ATM No
  • Lost Property YES Yes
  • Shops No
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • Customer Service Note Please contact our Customer Services Department on 0345 6000 650

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note Self-service ticket machines can be located near the platform entrance, Portsmouth bound direction
  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    
  • Pre-Purchase Collection YES Yes

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Other transportation
  • Rail Replacement Services

    To Portsmouth: Norway Road bus stop by Vauxhall Garage

    To Cosham / Havant: Norway Road bus stop opposite Vauxhall Garage