Hexham Train Station
Hexham Train Station
Hexham
Hexham station
Station Road
Hexham
Northumberland
NE46 1EU
Ticket office opening hours:
Saturday - 05:55 to 23:55
Sunday - 09:00 to 21:30
Hexham at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis
- First Class Lounge
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
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Impaired Access Staff Help Hours
Monday - Friday - 05:55 to 23:55
Saturday - 05:55 to 23:55
Sunday -
Accessible Taxis
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Accesible Ticket Machine
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Booking Office Counter
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- Customer Help Point none
- Helpline 1
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Helpline Contact Details
0800 138 5560 text relay 18001 0800 138 5560
- Helpline Contact URL https://www.nationalrail.co.uk/
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Impared Access Ticket Gate
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Impared Mobility Set Down
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National Key Toilets
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Step Free Access
northernrailway.co.uk/passenger-assist or by calling 0800 138 5560. northern is committed to making rail travel more accessible and inclusive for everyone.
for customers who arrive on platform 1 (newcastle bound) and need assistance, please use the call button located at the bottom of the stairs, which alerts the ticket office.
to find our more about travelling around this station, please see the 360 map click here
coverage: partial station">Category B Station
There is now a Northern team member available from the first train of the day until the last, every day. This means customers can rely on staff being present throughout the station"?s operating hours. If you need help crossing the tracks using the barrow crossing, a member of staff will always be on hand to assist. You"?ll find our team at the Hexham ticket office, ready to support all customers, including those with accessibility needs. You can also book Passenger Assistance in advance at northernrailway.co.uk/passenger-assist or by calling 0800 138 5560. Northern is committed to making rail travel more accessible and inclusive for everyone.
For customers who arrive on platform 1 (Newcastle bound) and need assistance, please use the call button located at the bottom of the stairs, which alerts the ticket office.
To find our more about travelling around this station, please see the 360 map click here
Coverage: partial Station - Step Free Access Coverage Whole Station
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Staff Help
There is now a Northern team member available from the first train of the day until the last, every day.
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Airport
- Availability YES Yes
- Note Nearest airport at Newcastle
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Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Busline 0871 200 2233
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Cycle Storage
- Availability 1
- Closed Circuit TV YES Yes
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Cycle Hire: Note
http://www.bikeandgo.co.uk/ (http://www.bikeandgo.co.uk/) Only £3.80 per 24 hours (10 Bike & Go bicycles)
Expected 2013 -
Location
Platform 2
- Sheltered No
- Spaces 4
- Type Lockers
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Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
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Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Hexham station (http://btwifi.com/find)
- Telephone: Usage Type Cards And Coins
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Parking
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Car Parking Details
www.myringgo.com/register
email: [email protected]
phone number: 0800 200 6060
operator name: northern
name: station car park
spaces: 100
charges:
daily: £2.20
weekly: £8.80
monthly: £34.00
annual: £352.00
note:daily charge: £2.20 up to 2 hours (no return) £0.60 up to 4 hours (no return) £1.10 overnight parking (1600-0759) £0.60
number accessible spaces: 4
accessible car park equipment: yes
accessible car park equipment note:accessible spaces available
cctv: no
open:
monday - friday - open 24h
saturday - open 24h
sunday - open 24h
url: https://www.nationalrail.co.uk/">Cash payments use ticket machine
Card payments register with RingGo Code 5708
Call 01138090070 or visit www.MyRingGo.com/register
Email: [email protected]
Phone number: 0800 200 6060
Operator Name: Northern
Name: Station Car Park
Spaces: 100
Charges:
Daily: £2.20
Weekly: £8.80
Monthly: £34.00
Annual: £352.00
Note:Daily Charge: £2.20 Up to 2 hours (no return) £0.60 Up to 4 hours (no return) £1.10 Overnight Parking (1600-0759) £0.60
Number Accessible Spaces: 4
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:Accessible spaces available
Cctv: No
Open:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
Url: https://www.nationalrail.co.uk/
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Car Parking Details
www.myringgo.com/register
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Restrooms
- Toilets YES Yes
- Baby Change No
- Toilets Note
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Station Location & Directions
- Latitude 54.97338958126607
- Longitude -2.094740867614746
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Station Seating Areas
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Seated Area: Note
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Seated Area: Note
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Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property 1
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room 1
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Lost Property
Phone number: 08002006060
- Lost Property: URL https://www.northernrailway.co.uk/travel/lost-property
- Lost Property Number 08002006060
- Staffing Level YES Yes
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Ticketing Hours
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Ticket Office Hours
Saturday - 05:55 to 23:55
Sunday - 09:00 to 21:30
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Ticket Office Hours
Saturday - 05:55 to 23:55
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Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Platform 2
- Penalty Fares NT
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Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: NoMore information at www.northernrailway.co.uk/smart
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Other transportation
- Cycle Hire YES Yes
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Rail Replacement Services
Replacement transport will pick up/drop off at the station front
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.