Hexham Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Accessible Taxis

    You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

  • Accesible Ticket Machine Accepts Cash & Cards
  • Booking Office Counter

    staff will come out of the office to assist

  • Customer Help Point none
  • Helpline YES Yes
  • Helpline Contact Details 0800 138 5560 text relay 18001 0800 138 5560
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Step free access from car park to station entrance

  • Step Free Access
    • Category B Station
    partial step free access. Level access to Carlisle platform. Access to the Newcastle bound platform is via a ramp from the north car park. Access between platforms is available via the barrow crossing, only with assistance from station staff during ticket office opening times. Outside of ticket office opening times, between platforms 600m step-free route between platforms via pavement and road.

    To find our more about travelling around this station, please see the 360 map click here

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note The toilets are available when the station is staffed

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Platform 2
  • Penalty Fares NT
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    More information at www.northernrailway.co.uk/smart

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 07:20 to 17:30
    Saturday - 08:00 to 14:00
    Sunday

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property Phone number: 08002006060
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Lost Property Number 08002006060
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 54.97417725
  • Longitude -2.095266842

• Airport
  • Availability YES Yes
  • Note Nearest airport at Newcastle

• Parking
  • Car Parking Details

    Cash payments use ticket machine

    Card payments register with RingGo Code 5708

    Call 01138090070 or visit www.MyRingGo.com/register 

    
    Email: [email protected]
    Phone number: 0800 200 6060
    
    Operator Name: Northern
    Name: Station Car Park
    Spaces: 100
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £2.00
    Weekly: £10.00
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    
    Number Accessible Spaces: 4
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

      Accessible spaces available

    
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Hexham station (http://btwifi.com/find)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note http://www.bikeandgo.co.uk/ (http://www.bikeandgo.co.uk/) Only  £3.80 per 24 hours (10 Bike & Go bicycles)
    Expected 2013
  • Location Platform 2
  • Sheltered no
  • Spaces 4
  • Type Lockers

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Busline 0871 200 2233

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Replacement transport will pick up/drop off at the station front