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Hexham Train Station

Hexham Train Station

Hexham

Hexham station

Station Road
Hexham
Northumberland
NE46 1EU

Ticket office opening hours:

Saturday - 05:55 to 23:55
Sunday - 09:00 to 21:30

GET DIRECTIONS

Hexham at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis
    • First Class Lounge
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - 05:55 to 23:55
      Saturday - 05:55 to 23:55
      Sunday
    • Accessible Taxis

      -

    • Accesible Ticket Machine

      -

    • Booking Office Counter

      -

    • Customer Help Point none
    • Helpline 1
    • Helpline Contact Details

      0800 138 5560 text relay 18001 0800 138 5560


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Access Ticket Gate

      -

    • Impared Mobility Set Down

      -

    • National Key Toilets

      -

    • Step Free Access northernrailway.co.uk/passenger-assist or by calling 0800 138 5560. northern is committed to making rail travel more accessible and inclusive for everyone.

      for customers who arrive on platform 1 (newcastle bound) and need assistance, please use the call button located at the bottom of the stairs, which alerts the ticket office.

      to find our more about travelling around this station, please see the 360 map click here


      coverage: partial station">

      Category B Station

      There is now a Northern team member available from the first train of the day until the last, every day. This means customers can rely on staff being present throughout the station"?s operating hours. If you need help crossing the tracks using the barrow crossing, a member of staff will always be on hand to assist. You"?ll find our team at the Hexham ticket office, ready to support all customers, including those with accessibility needs. You can also book Passenger Assistance in advance at northernrailway.co.uk/passenger-assist or by calling 0800 138 5560. Northern is committed to making rail travel more accessible and inclusive for everyone.

      For customers who arrive on platform 1 (Newcastle bound) and need assistance, please use the call button located at the bottom of the stairs, which alerts the ticket office.

      To find our more about travelling around this station, please see the 360 map click here


      Coverage: partial Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      There is now a Northern team member available from the first train of the day until the last, every day.

  • Airport

    • Availability YES Yes
    • Note Nearest airport at Newcastle
  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Busline 0871 200 2233
  • Cycle Storage

    • Availability 1
    • Closed Circuit TV YES Yes
    • Cycle Hire: Note http://www.bikeandgo.co.uk/ (http://www.bikeandgo.co.uk/) Only  £3.80 per 24 hours (10 Bike & Go bicycles)
      Expected 2013
    • Location

      Platform 2

    • Sheltered No
    • Spaces 4
    • Type Lockers
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Hexham station (http://btwifi.com/find)
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details www.myringgo.com/register


      email: [email protected]
      phone number: 0800 200 6060

      operator name: northern
      name: station car park
      spaces: 100
      charges:
      daily: £2.20
      weekly: £8.80
      monthly: £34.00
      annual: £352.00
      note:

      daily charge: £2.20 up to 2 hours (no return) £0.60 up to 4 hours (no return) £1.10 overnight parking (1600-0759) £0.60



      number accessible spaces: 4
      accessible car park equipment: yes
      accessible car park equipment note:

        accessible spaces available


      cctv: no
      open:
      monday - friday - open 24h
      saturday - open 24h
      sunday - open 24h
      url: https://www.nationalrail.co.uk/">

      Cash payments use ticket machine

      Card payments register with RingGo Code 5708

      Call 01138090070 or visit www.MyRingGo.com/register


      Email: [email protected]
      Phone number: 0800 200 6060

      Operator Name: Northern
      Name: Station Car Park
      Spaces: 100
      Charges:
      Daily: £2.20
      Weekly: £8.80
      Monthly: £34.00
      Annual: £352.00
      Note:

      Daily Charge: £2.20 Up to 2 hours (no return) £0.60 Up to 4 hours (no return) £1.10 Overnight Parking (1600-0759) £0.60



      Number Accessible Spaces: 4
      Accessible Car Park Equipment: Yes
      Accessible Car Park Equipment Note:

        Accessible spaces available


      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Restrooms

    • Toilets YES Yes
    • Baby Change No
    • Toilets Note

      The toilets are available when the station is staffed and the Platform Bar is open.

  • Station Location & Directions

    • Latitude 54.97338958126607
    • Longitude -2.094740867614746
  • Station Seating Areas

    • Seated Area: Note

      -

  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property 1
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room 1
    • Lost Property Phone number: 08002006060
    • Lost Property: URL https://www.northernrailway.co.uk/travel/lost-property
    • Lost Property Number 08002006060
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Saturday - 05:55 to 23:55
      Sunday - 09:00 to 21:30
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Platform 2
    • Penalty Fares NT
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: No

      More information at www.northernrailway.co.uk/smart

  • Other transportation

    • Cycle Hire YES Yes
    • Rail Replacement Services

      Replacement transport will pick up/drop off at the station front

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.