Heswall Train Station

• NO Waiting room
• NO Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • National Key Toilets No
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines No
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Helpline 1
  • Helpline Contact Details 03333 211202
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities CTR
  • Step Free Access

    Category B1

    Step free access to Platform 1 (to Bidston) via a ramp from the car park with a steep gradient.

    Step free access to Platform 2 (to Wrexham) via the subway and ramp with a steep gradient.

    Ramps, subway and car park can also be accessed via footpath near railway bridge off A5137 Brimstage Road

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Heswall station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards

• Restrooms
  • Toilets No
  • Baby Change No

• Parking
  • Car Parking Details Phone number: 03333211202
    
    Operator Name: Transport for Wales
    Name: Station Car Park
    Spaces: 10
    Free: true
    Number Accessible Spaces: 1
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Station Location & Directions
  • Latitude 53.32973476
  • Longitude -3.07371296

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability
  • Closed Circuit TV No
  • Sheltered No
  • Spaces No

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note The nearest bus stops are located outside the station car park.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Ticketing Services & Information
  • Pre-Purchase Collection No
  • Oyster Pre-Pay No
  • Ticket Machine No
  • Penalty Fares http://www.arrivatrainswales.co.uk/revenueenforcementpolicy
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    To get a TFW Smartcard, visit our website: www.tfw.wales

• Station Information
  • Post Box No
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property 1
  • Shops No
  • Seated Area No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Transport for Wales
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Information Systems DepartureScreensArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level No

• Other transportation
  • Rail Replacement Services

    The rail replacement bus stop is a local bus stop near the station.

    On A5137 Brimstage Road, at the entrance to Brimstage Green.