Hertford North Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 07:00 to 22:00
  • Impaired Access Staff Help Hours - open 24h
    - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Helpline YES Yes
  • Helpline Contact Details 0800 058 2844
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down Located at the front of the station
  • Step Free Access Step free access to Booking Office and lift access to both London & services to Stevenage and the North. Mobility impaired passengers from the north and Stevenage are advised that there is no accessibility on platform 1 please contact the helpline on 0800 058 2844 for alternative arrangements to be made.
    Coverage: whole Station
  • Step Free Access Coverage No Part of Station
  • Staff Help Please contact the Helpline 0800 058 2844 before the day of travel to ensure arrangements are in place.

• Restrooms
  • Toilets YES Yes
  • Baby Change No

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Oyster Notes You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station.
  • Penalty Fares GN
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    Smartcards are available online at: www.greatnorthernrail.com/thekeysmartcard

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:40 to 19:00
    Saturday - 07:45 to 14:10

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: Please visit www.greatnorthernrail.com/lostproperty and use the webform to register your lost item.
  • Lost Property: URL http://www.greatnorthernrail.com/contact-us/lost-property/
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.79886
  • Longitude -0.09178

• Parking
  • Car Parking Details Phone number: -
    
    Operator Name: Saba U K - www.sabaparking.co.uk/great-northern-railway
    Name: Station Car Park
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    
    Cctv: No
    Open:
    Monday - Sunday - open 24h
    Url: http://greatnorthernrail.com/parking

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Hertford North station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location Station entrance
  • Spaces 76
  • Type YES

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format can be found here (http://www.nationalrail.co.uk/posters/HFN.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/www.firstcapitalconnect.co.uk/lostproperty

• Taxi Information
  • Availability YES Yes
  • Note YES

• Other transportation
  • Rail Replacement Services Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.