Hertford East Train Station
Hertford East Train Station
Hertford East
Hertford East station
Mill Road
Hertford
Hertfordshire
SG14 1SB
Ticket office opening hours:
Monday - Friday - 07:15 to 18:00
Saturday - 07:40 to 14:30
Sunday
Hertford East at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
-
Impaired Access Staff Help Hours
Monday - Friday - 07:15 to 18:00
Saturday - 07:40 to 14:30
Sunday -
Accessible Taxis
Details of nearest taxis are shown on station information poster
- Customer Help Point On each platform, and on the concourse
- Helpline YES Yes
-
Helpline Contact Details
0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
08:00 - 20:00
-
Step Free Access
https://www.orr.gov.uk/media/10955
assistance meeting point is the ticket office.
coverage: whole station">This station has step free access to all platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (8 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Hertford is a PlusBus location click here (http://www.plusbus.info/pdfs/PB 604.pdf title=Hertford PlusBus Map ) to see the PlusBus map
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Station concourse
- Sheltered No
- Spaces 30
-
Type
Stands
Racks
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Hertford East station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Email: [email protected]
Phone number: 0345 050 7080
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 15
Charges:
Off-peak: £6.60
Daily: £7.00
Weekly: £27.20
Monthly: £110.00
ThreeMonthly: £319.00
Annual: £1,104.00
Saturday: £4.40
Sunday: £4.40
Number Accessible Spaces: 1
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
Url: http://www.ncp.co.uk
-
Car Parking Details
Email: [email protected]
-
Restrooms
- Toilets No
- Baby Change No
-
Station Location & Directions
- Latitude 51.79903842
- Longitude -0.07293406
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
- Information Systems DepartureScreens
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 07:15 to 18:00
Saturday - 07:40 to 14:30
Sunday
-
Ticket Office Hours
Monday - Friday - 07:15 to 18:00
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares LE
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesTickets can be collected on Smartcard at this station
-
Taxi Information
- Availability YES Yes
- Note Taxi kiosk in booking hall
-
Other transportation
-
Rail Replacement Services
Replacement transport stop opposite the station entrance
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.