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Warm weather notice

Due to expected high temperatures we may experience short-notice timetable changes due to track speed restrictions. Make sure you check travel information ahead of your journey and bring plenty of water to stay hydrated. - Find out more

Last updated 04:10 pm, 22/07

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here. - Find out more

Last updated 08:43 pm, 18/06

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August Bank Holiday travel 2019 - Please note no Grand Central services will run August 24 & 25 - Find out more

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Hertford East

Hertford East

Hertford East station
Mill Road
Hertford
Hertfordshire
SG14 1SB

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 07:15 to 18:00
Saturday - 07:40 to 14:30
Sunday

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Friday - 07:15 to 18:00
      Saturday - 07:40 to 14:30
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Customer Help Point On each platform, and on the concourse
    • Helpline YES Yes
    • Helpline Contact Details 0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Step Free Access

      -


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

  • Restrooms
    • Toilets YES Yes
    • Baby Change No
  • Ticketing Services & Information
    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 07:15 to 18:00
      Saturday - 07:40 to 14:30
      Sunday
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Information Systems DepartureScreens
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.79903842
    • Longitude -0.07293406
  • Parking
    • Car Parking Details Email: [email protected]

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 17
      Charges:
      Off-peak: £5.30
      PerHour: N/A
      Daily: £5.30
      Weekly: £25.00
      Monthly: £93.00
      ThreeMonthly: £266.00
      SixMonthly: N/A
      Annual: £930.00
      Saturday: £3.50
      Sunday: £3.50

      Number Accessible Spaces: 1
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Hertford East station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location Station concourse
    • Sheltered No
    • Spaces 30
    • Type
      Stands
      Wheel Racks
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Hertford is a PlusBus location click here (http://www.plusbus.info/pdfs/PB 604.pdf title=Hertford PlusBus Map ) to see the PlusBus map
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note Taxi kiosk in booking hall
  • Other transportation
    • Rail Replacement Services

      Replacement transport stop opposite the station entrance

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