Standalone QTT
Herne Hill Train Station
Herne Hill
Herne Hill station
Railton Road
Herne Hill
Greater London
SE24 0JW
Ticket office opening hours:
Monday - Friday - 06:10 to 19:50
Saturday - 06:10 to 19:50
Sunday - 08:10 to 17:50
- YES Waiting room
- YES Ticket machine
- YES Toilet
- YES Impaired Access Staff
Station facilities
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Accessibility
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Accesible Ticket Machine
booking hall/ subway
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
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Impaired Access Staff Help Hours
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h -
Accessible Taxis
Accessible taxis are available to book
- Booking Office Counter The counter can be raised or lowered to suit all users
- Customer Help Point On platform
- Helpline No
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Helpline Contact Details
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Helpline Contact URL https://www.nationalrail.co.uk/
- Helpline Open Note *Helpline closed on Christmas Day
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Impared Mobility Set Down
Limited time parking and on public highway
- National Key Toilets Platforms 1/2 & 3/4 - Available during staffing hours
-
Step Free Access
Category A. This station has step free access to all platforms - Step free access to booking hall via side entrance. Step free access to all platforms and interchange via lifts from subway. Stepped access to platforms via subway.
Coverage: whole Station - Step Free Access Coverage Whole Station
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Accesible Ticket Machine
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On way in to access trains
- Oyster Notes Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Penalty Fares SE
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesSeasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:10 to 19:50
Saturday - 06:10 to 19:50
Sunday - 08:10 to 17:50
-
Ticket Office Hours
Monday - Friday - 06:10 to 19:50
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Station Location & Directions
- Latitude 51.45320752
- Longitude -0.101640876
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Restrooms
- Toilets YES Yes
- Baby Change YES Yes
- Toilets Note Platforms 1/2 and 3/4 - Available during staffing hours
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Phones, Internet & Wi-fi
- Telephone: Usage Type Cards And Coins
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Herne Hill station (http://btopenzone.hotspot-directory.com)
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Mail and Express Services
- Post Box: Note Outside the station
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Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
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Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
- Location front of station and subway
- Note You may leave your cycle in the rack provided however you do so at your own risk.
- Sheltered YES Yes
- Spaces 6
- Type Stands
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/HNH.pdf)
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Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Station Information
- Post Box No
- Lost Property: URL https://www.nationalrail.co.uk/
- Staffing Level YES Yes
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
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Lost Property
Phone number: 0345 322 7021
Operator Name: Southeastern Customer Services - Customer Service Note 0345 322 7021
- Information Systems DepartureScreensAnnouncements
- Lost Property Number 0345 322 7021
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Other transportation
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Rail Replacement Services
Bus stop N on Dulwich Road
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Rail Replacement Services
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