Hereford Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate 1
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Saturday - 06:00 to 22:00
    Sunday - 09:00 to 22:00
  • Accessible Taxis

    Available from the taxi rank.

  • Accesible Ticket Machine

    The ticket machine(s) take cash, and major debit and credit cards.

    The ticket machines are only accessible during ticket office opening hours.

  • Booking Office Counter

    A low level counter is available at the Ticket Office.

  • Helpline 1
  • Helpline Contact Details 03333 211202
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Set down and pick up in the station car park, adjacent to the station building.

  • Step Free Access

    Category B.

    Step free access through the ticket hall to Platform 3 and 4.

    A footbridge lifts connects Platforms 1 and 2.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note line-height: 17.02px; widows: 1; The ticket office is inside the station building. 
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

• Ticketing Hours
  • Ticket Office Hours Saturday - 05:15 to 18:40
    Sunday - 09:15 to 18:40

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property 1
  • Post Box YES Yes
  • Shops No
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room 1
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Transport for Wales
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.06116993
  • Longitude -2.708217764

• Parking
  • Car Parking Details
    Operator Name: A P C O A
    Name: Main Car Park
    Spaces: 175
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    Note:

    Visit www.apcoa.co.uk/tfwr for parking prices. 

    
    
    Number Accessible Spaces: 5
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Url: https://www.apcoa.co.uk/tfwr

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Hereford station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Location

    Limited cycle stands are available in the car park, adjacent to the bus shelter.

  • Note

  • Sheltered YES Yes
  • Spaces 50
  • Type Stands

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note line-height: 17.02px; widows: 1; There is a taxi rank in the station car park, adjacent to the station building.

• Other transportation
  • Rail Replacement Services

    The rail replacement bus stop is at the front of the station.