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Hereford Train Station

Hereford Train Station

Hereford

Hereford Station

Station Approach
Hereford
Herefordshire
HR1 1BB

Ticket office opening hours:

Saturday - 05:15 to 18:40
Sunday - 09:15 to 18:40

GET DIRECTIONS

Hereford at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Taxis
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Saturday - 06:15 to 21:00
      Sunday - 09:15 to 21:00
    • Accesible Ticket Machine

      The ticket machine(s) take cash, and major debit and credit cards. They are touchscreen.

      The ticket machines are only accessible during ticket office opening hours.
    • Booking Office Counter

      A low level counter is available at the Ticket Office.
    • Helpline Contact Details

      03333 211202
    • Impared Mobility Set Down

      Main car park.
    • National Key Toilets

      The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.
    • Step Free Access

      Category A

      Step free access through the ticket hall to Platform 3 and 4.

      A footbridge lifts connects Platforms 1 and 2.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Accessible Public Telephones No
    • First Class Lounge
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate 1
    • Impaired Accessible Ticket Machines YES Yes
    • Ramp for Train Access YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Accessible Taxis

      Taxi rank in the station car park, adjacent to the station building.
    • Helpline 1
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Access Ticket Gate

      Wide aisle gates available.

    • Staff Help

      Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/

  • Cycle Storage

    • Note

      ">

    • Type Stands
    • Availability 1
    • Closed Circuit TV YES Yes
    • Location

      Cycle parking is provided at four locations. 5 sheffield stands, under a shelter providing for up to 10 spaces for bicycles are located at the southern end of Platform 3. 5 Sheffield stands, providing for up to 10 bicycles to be parked are located in a shelter on the traffic island as you enter from Station Approach. 10 Sheffield stands, under two shelters providing for up to 20 spaces for bicycles, are located in an area marked cycle storage to the left of the main station entrance. A further five Sheffield stands, offering 10 spaces are also located nearby.

    • Sheltered YES Yes
    • Spaces 50

  • Dining and Shopping

    • Dining & Shopping: Station Buffet YES Yes
    • Dining & Shopping: Shops No

  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Telephone: Usage Type Coins
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Hereford station (http://btopenzone.hotspot-directory.com )

  • Parking

    • Car Parking Details
      Operator Name: A P C O A
      Name: Main Car Park
      Spaces: 135
      Number Accessible Spaces: 11
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Sunday - open 24h
      Url: https://www.apcoa.co.uk/find-parking/locations/hereford/hereford-station-hereford

  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.

  • Station Location & Directions

    • Longitude -2.708217764
    • Latitude 52.06116993

  • Station Information

    • Baby Change YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Wifi No
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Staffing Level YES Yes
    • ATM No
    • Bureau De Change No
    • Lost Property 1
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Trolley No
    • Waiting Room 1
    • Lost Property transport for wales">Phone number: 03333 211 202

      Operator Name: Transport for Wales
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
    • Lost Property Number 03333 211 202

  • Ticketing Hours

    • Ticket Office Hours Saturday - 05:15 to 18:40
      Sunday - 09:15 to 18:40

  • Ticketing Services & Information

    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No

      Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Customer Service Note line-height: 17.02px; widows: 1; The ticket office is inside the station building. 
    • Penalty Fares AW

  • Taxi Information

    • Availability YES Yes
    • Note line-height: 17.02px; widows: 1; There is a taxi rank in the station car park, adjacent to the station building.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.