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Hengoed Train Station

Hengoed Train Station

Hengoed

Hengoed station

Station Approach
Hengoed
Gwent
CF82 7LT

Ticket office opening hours:

no information

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Hengoed at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • National Key Toilets No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Accesible Ticket Machine

      The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

    • Helpline YES Yes
    • Helpline Contact Details

      03333 211202


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Step Free Access

      Category B2.

      Step free access to Platform 1 (to Cardiff) via a short path with a moderately steep gradient. Step free access to Platform 2 (to Rhymney) via a short but steep path from the car park.


      Coverage: partial Station
    • Step Free Access Coverage No Part of Station
    • Staff Help

      There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

    • First Class Lounge No
    • Impared Access Staff YES Yes
    • Impaired Mobility Set Down YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Nearest Stations with Facilities YSM
  • Baggage Services

    • Left Luggage: URL https://www.nationalrail.co.uk/
    • Left Luggage: Available No
  • Cycle Storage

    • Availability No
    • Closed Circuit TV YES Yes
    • Sheltered No
    • Spaces No
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Telephone: Usage Type Cards And Coins
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Hengoed station (http://btopenzone.hotspot-directory.com )
  • Parking

    • Car Parking Details Email: [email protected]
      Phone number: 01443815588

      Address:
      Caerphilly County Borough


      Operator Name: Local Authority
      Name: Station Car Park
      Spaces: 55
      Free: true
      Number Accessible Spaces: 1
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Restrooms

    • Baby Change No
    • Toilets No
  • Station Location & Directions

    • Latitude 51.64740601
    • Longitude -3.224137826
  • Station Information

    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property transport for wales">Phone number: 03333 211 202

      Operator Name: Transport for Wales
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Showers No
    • Information Systems DepartureScreensArrivalScreens
    • Lost Property Number 03333 211 202
    • Staffing Level YES Yes
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Pre-Purchase Collection YES Yes
    • Penalty Fares AW
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes

      Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

  • Other transportation

    • Rail Replacement Services

      The rail replacement bus is on Park Road near the station car park.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.