Standalone QTT
Helsby Train Station
Helsby
Helsby station
Station Road
Helsby
Cheshire
WA6 0AE
Ticket office opening hours:
no information
- NO Waiting room
- YES Ticket machine
- NO Toilet
- NO Impaired Access Staff
Station facilities
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points No
- Impaired Accessible Booking Office Counter No
- Impared Access Staff No
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
-
Accesible Ticket Machine
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Ticket machine is on Chester-bound platform.
- Helpline YES Yes
-
Helpline Contact Details
03333 211202
- Helpline Contact URL https://www.nationalrail.co.uk/
- Nearest Stations with Facilities CTR
-
Step Free Access
Category B3.
Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
Coverage: no Part Of Station - Step Free Access Coverage No Part of Station
- Staff Help Assistance will be provided by the Conductor on the train.
-
Restrooms
- Toilets No
- Baby Change No
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares http://www.arrivatrainswales.co.uk/revenueenforcementpolicy
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: NoLoad a pre-purchased season ticket onto a smartcard using the ticket vending machine.
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area No
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
Phone number: 03333 211 202
Operator Name: Transport for Wales - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 03333 211 202
- Staffing Level YES Yes
-
Station Location & Directions
- Latitude 53.27517482
- Longitude -2.770757816
-
Parking
-
Car Parking Details
Parking 1:
Phone number: 03333211202
Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 20
Free: true
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - open 24h
Url: https://www.nationalrail.co.uk/
Parking 2:
Spaces: 0
Free: true
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Url: https://www.nationalrail.co.uk/
Parking 3:
Spaces: 0
Free: true
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
Parking 1:
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Helsby station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Note
4 hoops
- Sheltered no
- Spaces 8
- Type Stands
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note The nearest bus stops are located on the main road.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Other transportation
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Rail Replacement Services
The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
-
Rail Replacement Services
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