Standalone QTT
Heaton Chapel Train Station
Heaton Chapel
Heaton Chapel station
Heaton Moor Road
Heaton Chapel
Cheshire
SK4 4NX
Ticket office opening hours:
Monday - Friday - 06:30 to 13:00
Saturday - 07:30 to 14:00
Sunday - 09:00 to 16:30
- NO Waiting room
- YES Ticket machine
- NO Toilet
- YES Impaired Access Staff
Station facilities
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines No
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 06:05 to 18:30
Saturday - 07:00 to 18:30
Sunday - 09:10 to 16:30 -
Accessible Taxis
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
-
Booking Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Helpline 1
-
Helpline Contact Details
0800 138 5560 text relay 18001 0800 138 5560
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
No designated area is provided. Street set down only available.
-
Step Free Access
- Category B Station
- Scooter Friendly Station
- Please note there are no tactile pavings at this station
Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform
To find our more about travelling around this station, please see the 360 map click here
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note On both sides of Heaton Moor Road for buses to Manchester, Stockport or Reddish. Busline 0871 200 2233
-
Cycle Storage
- Availability 1
- Closed Circuit TV No
-
Location
Platform 1 & 2
-
Note
5 cycle lockers and 20 cycle stand parking spaces
- Sheltered No
- Spaces 25
-
Type
Lockers
Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Heaton Chapel station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
- Baby Change No
-
Station Location & Directions
- Latitude 53.42557835
- Longitude -2.17904046
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property 1
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
Phone number: 08002006060
- Lost Property: URL https://www.nationalrail.co.uk/
- Lost Property Number 08002006060
- Staffing Level No
-
Subway/transit
- Metro: Availability YES Yes
- Metro: Note GMPTE 0161 228 7811
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:30 to 13:00
Saturday - 07:30 to 14:00
Sunday - 09:00 to 16:30
-
Ticket Office Hours
Monday - Friday - 06:30 to 13:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note In the waiting shelter on the Manchester bound platform Accepts card payments only
- Penalty Fares NT
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: NoMore information at www.northernrailway.co.uk/smart
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Other transportation
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Rail Replacement Services
Replacement transport to Stockport will call at the bus stop on Wellington Road North adjacent to Brook Road Replacement transport to Manchester will call at the bus stop on Wellington Road North by the junction with Claremont Avenue.
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Rail Replacement Services
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