Heathrow Terminal 5 (Rail Station Only) Train Station
Heathrow Terminal 5 (Rail Station Only) Train Station
Heathrow Terminal 5 (Rail Station Only)
Heathrow Airport Terminal 5 station
Terminal 5
Heathrow Airport
Greater London
TW6 2GA
Ticket office opening hours:
Monday - Sunday - 05:00 to 23:59
Heathrow Terminal 5 (Rail Station Only) at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - 05:00 to 00:00
Saturday - 05:00 to 00:00
Sunday - 05:00 to 00:00 - Helpline No
-
Helpline Contact Details
0800 197 1329
- Helpline Contact URL https://www.nationalrail.co.uk/
-
National Key Toilets
There is an accessible toilet at this station.
-
Step Free Access
Level access to platforms, lifts to airport facilities. Ticket Office is step free.
Wheelchair users can board trains with ease as the platforms are level with the trains.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available YES Yes
-
Left Luggage: Phone
Phone number: 020 3468 4558
Operator Name: Excess Baggage Company - Left Luggage: URL https://www.left-baggage.co.uk/index/locations
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/HWV.pdf)
-
Cycle Storage
- Availability No
- Closed Circuit TV No
- Sheltered No
- Spaces No
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Heathrow Terminal 5 station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
There are both Male and Female toilets at this station
-
Station Location & Directions
- Latitude 51.4700565929
- Longitude -0.4905807301
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area No
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
- Lost Property: URL https://www.nationalrail.co.uk/
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability No
-
Ticketing Hours
- Ticket Office Hours Monday - Sunday - 05:00 to 23:59
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Various locations around station
- Penalty Fares HX
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.