Hayes & Harlington Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Sunday - open 24h
  • Booking Office Counter

    There are currently NO Hight Adjustable Ticket Office Counters due to the temporary ticket office. 

  • Helpline No
  • Helpline Contact Details 0343 222 1234
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access This station has step-free access to some platforms. Step-free access is avaliable to platform 4 and 5 Eastbound services only. There is no step-free access to platform 1, 2 and 3.
  • Step Free Access Coverage No Part of Station
  • Staff Help Staff are available to assist from the first to last train.

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    Located by the temporary ticket office off platform 4 

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note The ticket office has temporarily relocated to the north side of station due to Crossrail works
  • Oyster Notes Nearby shop sells Oyster cards.
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:10 to 19:10
    Saturday - 06:10 to 19:10
    Sunday - 06:30 to 21:30

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: Tf L Lost property
  • Lost Property: URL https://tfl.gov.uk/help-and-contact/lost-property
  • Customer Service Note Please call our Customer Services Centre on 0343 222 1234  (Service and network charges may apply. See tfl.gov.uk/terms for details)
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.50310042
  • Longitude -0.420673064

• Airport
  • Availability YES Yes
  • Note TfL Rail service to London Heathrow.

• Parking
  • Car Parking Details
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    
    Cctv: No
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Hayle station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability No
  • Closed Circuit TV YES Yes
  • Sheltered No
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/HYL.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Bus stop E and L outside station entrance(both directions)