Hatfield Peverel Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - 06:15 to 13:00
    Saturday - 06:15 to 13:00
    Sunday
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Customer Help Point Help point on platform 1.
  • Helpline YES Yes
  • Helpline Contact Details

    0800 028 28 78

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    This station has step free access to Platform 1 (for trains towards London) only. Platform 2 (for trains arriving from London, or towards Colchester and Ipswich) can only be accessed via a stepped footbridge which leads to and from Platform 1 and the entrance to the station.

    This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is the ticket office.

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Assistance at this station is provided by a staff member during ticket office opening hours. Outside of this time customers are advised to use Chelmsford station which is approximately 8 miles away. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

  • Helpline Open Note

    08:00 - 20:00

    
    

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The male and the female toilets are located in the station building on Platform 1 (for trains towards London), near the bottom of the footbridge steps. An accessible toilet is available, although a radar key is not required to access this facility. All toilets at this station are scheduled to be open at the following times:

    Monday - Friday 06:15 - 12:45Saturday 06:30 - 12:45Sunday Closed

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:15 to 13:00
    Saturday - 06:15 to 13:00
    Sunday

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: Greater Anglia
  • Lost Property: URL https://www.greateranglia.co.uk/travel-information/your-journey/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.779875
  • Longitude 0.592135742

• Parking
  • Car Parking Details Parking 1:
    Email: [email protected]
    Phone number: 0345 050 7080
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 201
    Charges:
    Daily: £8.50
    Weekly: £35.00
    Monthly: £159.00
    ThreeMonthly: £455.00
    Annual: £1,591.00
    Saturday: £4.00
    Sunday: £4.00
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.ncp.co.uk/find-a-car-park/car-parks/hatfield-peverel-stn-g-anglia/
    
    Parking 2:
    Phone number: 0845 050 7080
    
    Operator Name: National Car Parks Ltd
    Name: Premium Bay
    Spaces: 31
    Charges:
    Annual: £1,990.00
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    There are seven cycle stands and a sheltered cycle parking area with 48 spaces which can be accessed from the station car park, located next to the side entrance to Platform 1 (for trains towards London).

  • Sheltered YES Yes
  • Spaces 62
  • Type
    Stands
    Racks

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Rail replacement bus services pick up and drop off in the station car park.