Hartlebury

• NO Waiting room
• YES Ticket machine
• NO Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • First Class Lounge No
  • Booking Office Counter

    None

  • Accessible Public Telephones YES Yes
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impaired Accessible Ticket Machines No
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 22:00
  • Accessible Taxis

    Accessible taxis are not available

  • Accesible Ticket Machine

    No Machines

  • Helpline YES Yes
  • Helpline Contact Details 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
    
  • Impared Mobility Set Down

    Small forecourt area

  • National Key Toilets N/A
  • Nearest Stations with Facilities KID
  • Step Free Access

    Level access to both platforms. Level crossing between platforms - step free route between platforms is 60m.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    This station is unstaffed;

    All of our trains have ramps on board that our conductors are trained to use.

    We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

    Please contact West Midlands Railway Passenger Assist team on 0800 0248998

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Station Location & Directions
  • Latitude 52.33445625
  • Longitude -2.220685153

• Parking
  • Car Parking Details Website: https://uk.parkindigo.com/en/west-midlands-trains
    Email: [email protected]
    Phone number: 0330 1235 247
    
    Operator Name: Indigo
    Name: Station Car Park
    Spaces: 20
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Hartlebury station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability No
  • Closed Circuit TV No
  • Sheltered No
  • Spaces No

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/HBY.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: Phone
    Operator Name: None
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Station Information
  • Bureau De Change No
  • Lost Property
    Operator Name: None
  • ATM No
  • Baby Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level No

• Restrooms
  • Toilets Note N/A
  • Toilets No
  • Baby Change No

• Other transportation
  • Rail Replacement Services In the event of engineering the bus/coach will collect from: At the front of the station.