Hanwell Train Station
Hanwell Train Station
Hanwell
Hanwell station
Campbell Road
Hanwell
Greater London
W7 3EB
Ticket office opening hours:
Monday - Friday - 05:50 to 12:20
Saturday - 06:30 to 13:00
Sunday
Hanwell at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Ramp for Train Access YES Yes
- Helpline No
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Staff Help
Staff are available to assist from first to last train
- Accessible Taxis No
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - 05:30 to 23:55
Saturday - 05:30 to 23:55
Sunday -
Helpline Contact Details
0343 222 1234
-
National Key Toilets
Platform 3 - Located in the Waiting Room
-
Step Free Access
- Accessibility Category A. This station has step-free access to all platforms
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4.
- wheelchairs available from first to last train.
Coverage: whole Station - Step Free Access Coverage No Part of Station
-
Airport
- Availability YES Yes
- Note TfL Rail service to Heathrow airport.
-
Bus information
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/HAN.pdf)
- Bus Service: Availability YES Yes
-
Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
-
Location
Cycle storage is located at both entrances to the station.
- Sheltered No
- Spaces No
-
Note
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Wi-Fi Find WiFi Hotspots around Hanwell station (http://btopenzone.hotspot-directory.com )
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Baby Change No
-
Toilets Note
Located on platform 3 inside the waiting room.
- Toilets YES Yes
-
Station Location & Directions
- Latitude 51.51193192
- Longitude -0.338725823
-
Station Seating Areas
-
Seated Area: Note
Waiting rooms and covered seats are available on both platforms 2&3
-
Seated Area: Note
-
Station Information
- ATM No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Trolley No
- Waiting Room No
-
Lost Property
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Operator Name: Tf L Lost property - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)
- Lost Property Number 0343 222 1234
- Baby Change No
- Station Buffet No
- Showers No
- Wifi No
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Ticket Machine YES Yes
- Customer Service Note Outside main entrance
- Penalty Fares GW
-
Oyster Notes
Oyster cards can only be purchased from the ticket machine.
Zone 4
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: NoTravelling with Contactless is available.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:50 to 12:20
Saturday - 06:30 to 13:00
Sunday
-
Ticket Office Hours
Monday - Friday - 05:50 to 12:20
-
Other transportation
- Rail Replacement Services https://assets.nationalrail.co.uk/e8xgegruud3g/5HGeeYkEzN4AsK6AUpz5ab/467490b967e255720d296e057fb34af9/CRL-087-DR-F-Hanwell.pdf
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.