Hampstead Heath Train Station
Hampstead Heath Train Station
Hampstead Heath
Hampstead Heath station
South End Road
Hampstead
Greater London
NW3 2QD
Ticket office opening hours:
Monday - Friday - 07:30 to 10:00
Hampstead Heath at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis
- First Class Lounge
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate 1
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday
Saturday
Sunday -
Accessible Taxis
contact taxi operator directly
-
Booking Office Counter
Ticket office staff provide assistance where possible
- Helpline
-
Helpline Contact Details
0343 222 1234
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Nearest Stations with Facilities
Willesden Junction
Canonbury
-
Step Free Access
Lifts from ticket hall to both platforms
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Airport
- Availability YES Yes
- Note Change at West Hampstead for First Capital Connect services to Gatwick and Luton.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/HDH.pdf)
-
Cycle Storage
- Availability 1
- Closed Circuit TV YES Yes
-
Location
Covered shelter on eastbound platform
- Sheltered YES Yes
- Spaces 5
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Mail and Express Services
-
Post Box: Note
Post Office located nearby
-
Post Box: Note
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Hampstead Heath station (http://btwifi.com/find)
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
- Baby Change No
-
Station Location & Directions
- Latitude 51.5558372504
- Longitude -0.1651719284
-
Station Seating Areas
-
Seated Area: Note
Seating areas under canopies on both platforms
-
Seated Area: Note
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
-
Lost Property
Phone number: 0845 330 9882
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note via ticket office
- Information Systems DepartureScreensAnnouncements
- Lost Property Number 0845 330 9882
- Staffing Level YES Yes
-
Ticketing Hours
- Ticket Office Hours Monday - Friday - 07:30 to 10:00
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Booking hall
- Penalty Fares LO
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Other transportation
-
Rail Replacement Services
Use Bus stop B in Constantine Road for eastbound services to Camden Road
Use Bus stop D in Pond Street for westbound services to Richmond
-
Rail Replacement Services
Local Information
Local Information
- {{item.label}}
FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.