Hadley Wood

• YES Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 07:00 to 22:00
  • Impaired Access Staff Help Hours Monday - Friday - to
  • Helpline YES Yes
  • Helpline Contact Details 0800 058 2844
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities The nearest station with more facilities than Hadley Wood is: Potters Bar
  • Step Free Access

    Hadley Wood has step-free access between the street and platform 4 (the northbound platform) approached via a moderate slope, enabling travel in both directions (southbound via Potters Bar)

    Customers travelling towards London who require step-free access are authorised to travel via Potters Bar station on the outward journey without additional fare. The Hadley Wood Rail User Group has produced a 'Step Free Timetable' and pocket guide which can be found either on their website or in hard copy in the ticket office.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help Please phone the Helpline to ensure arrangements are in place on 0800 058 2844.

• Restrooms
  • Toilets No
  • Baby Change No

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Oyster Notes You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station.
  • Penalty Fares GN
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    Smartcards cannot be purchased from this station. Please apply online at: www.greatnorthernrail.com/thekeysmartcard

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:35 to 11:20

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: You can hand in items found when staff are on duty. To register a lost item, visit www.greatnorthernrail.com/lostproperty
  • Lost Property: URL http://www.greatnorthernrail.com/contact-us/lost-property/
  • Lost Property Note Please visit www.greatnorthernrail.com/lostproperty and use the webform to register your lost item.
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.66841
  • Longitude -0.17653

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Hadley Wood station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability No
  • Closed Circuit TV YES Yes
  • Spaces No
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format can be found here (http://www.nationalrail.co.uk/posters/HDW.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/www.firstcapitalconnect.co.uk/lostproperty

• Taxi Information
  • Availability YES Yes
  • Note NO

• Other transportation
  • Rail Replacement Services Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.