Hackney Wick Train Station
Hackney Wick Train Station
Hackney Wick
Hackney Wick station
White Post Lane
Hackney
London
E9 5TS
Ticket office opening hours:
Monday - Friday - 07:30 to 10:00
Hackney Wick at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
-
Impaired Access Staff Help Hours
Monday - Friday
Saturday
Sunday -
Booking Office Counter
Ticket office staff provide assistance where possible
-
Helpline Contact Details
0343 222 1234
-
National Key Toilets
Concourse
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Helpline No
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Nearest Stations with Facilities
Stratford
- Step Free Access wholeStation
- Step Free Access Coverage No Part of Station
-
Impaired Access Staff Help Hours
Monday - Friday
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Cycle Storage
- Type Stands
- Availability YES Yes
- Closed Circuit TV YES Yes
- Sheltered No
- Spaces 6
-
Dining and Shopping
- Dining & Shopping: Station Buffet No
- Dining & Shopping: Shops No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
- Station Amenities: Wi-Fi Find WiFi Hotspots around Hackney Wick station (http://btopenzone.hotspot-directory.com )
-
Restrooms
- Toilets No
- Baby Change No
-
Station Location & Directions
- Longitude -0.0257661725
- Latitude 51.543681835
-
Station Information
- Baby Change No
- Station Buffet No
- Showers No
- Wifi No
- Information Systems Announcements
- Staffing Level YES Yes
- ATM No
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops No
- Seated Area No
- Trolley No
- Waiting Room YES Yes
-
Lost Property
Phone number: 0343 222 1234
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note You can Contact Customer Services on 0343 222 1234
- Lost Property Number 0343 222 1234
-
Ticketing Hours
- Ticket Office Hours Monday - Friday - 07:30 to 10:00
-
Ticketing Services & Information
- Pre-Purchase Collection YES Yes
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
- Oyster Pre-Pay YES Yes
- Ticket Machine YES Yes
- Customer Service Note At both entrances
- Penalty Fares LO
-
Other transportation
-
Rail Replacement Services
Use Bus stop B in Hepscott Road for eastbound services to Stratford
Use Bus stop A in Hepscott Road for westbound services to Camden Road/Hampstead Heath/Richmond
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.