Hackney Downs

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access No
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours Monday - Friday - 06:20 to 20:00
    Saturday - 06:20 to 20:00
    Sunday - 08:20 to 15:30
  • Helpline No
  • Step Free Access

    There are steps to all platforms

    
    Coverage: no Part Of Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

• Restrooms
  • Toilets No
  • Baby Change No

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Tickets can be collected onto Greater Anglia smartcards at this station. 

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:20 to 20:00
    Saturday - 06:20 to 20:00
    Sunday - 08:20 to 15:30

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property Phone number: 0343 222 1234
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note 0343 222 1234
  • Lost Property Number 0343 222 1234
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.548752152
  • Longitude -0.0601638893

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Hackney Downs station (http://btwifi.com/find)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Alongside station entrance

  • Sheltered no
  • Spaces 32
  • Type
    Stands
    Wheel Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note London buses operate from outside the station

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Use Bus stop P in Amhurst Road for northbound services to Enfield Town/Cheshunt/Chingford

    Use Bus stop D in Amhurst Road for southbound services to Liverpool Street