Hackney Downs Train Station
Hackney Downs Train Station
Hackney Downs
Hackney Downs station
Dalston Lane
Hackney
Greater London
E8 1LA
Ticket office opening hours:
Monday - Friday - 07:30 to 10:00
Hackney Downs at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access No
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - 06:20 to 20:00
Saturday - 06:20 to 20:00
Sunday - 08:20 to 15:30 - Helpline No
-
Helpline Contact Details
0343 222 1234
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Step Free Access
There are steps to all platforms. Step-free is access only available on southbound (Platform 1) only This is only possible via the Hackney Walkway and exiting at Hackney Central. Please ensure the Hackney Walkway lift is operational
Coverage: partial Station - Step Free Access Coverage No Part of Station
-
Staff Help
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note London buses operate from outside the station
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Alongside station entrance
- Sheltered No
- Spaces 32
-
Type
Stands
Racks
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Hackney Downs station (http://btwifi.com/find)
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
- Baby Change No
-
Station Location & Directions
- Latitude 51.548752152
- Longitude -0.0601638893
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
-
Lost Property
Phone number: 0343 222 1234
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note 0343 222 1234
- Lost Property Number 0343 222 1234
- Staffing Level YES Yes
-
Ticketing Hours
- Ticket Office Hours Monday - Friday - 07:30 to 10:00
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Ticket Machine YES Yes
- Penalty Fares LE
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesTickets can be collected onto Greater Anglia smartcards at this station.
-
Other transportation
-
Rail Replacement Services
Use Bus stop P in Amhurst Road for northbound services to Enfield Town/Cheshunt/Chingford
Use Bus stop D in Amhurst Road for southbound services to Liverpool Street
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.