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Grand Central services will not run August 24 & August 25

Please be aware that Grand Central services will not be running on August 24 and 25 due to essential engineering works taking place at King's Cross station. Additionally, an amended service will be in operation on Friday August 23 and Monday August 26. Services are expected to be busy during these periods so we are advising all customers not to travel over the Bank Holiday Weekend.

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Last updated 09:47 am, Monday 19/08

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here.

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Last updated 20:43 pm, Tuesday 18/06

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Gunnersbury

Gunnersbury

Gunnersbury station
Chiswick High Road
Chiswick
Greater London
W4 4AN

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Ticket office opening hours:

no information

  • YES Waiting room
  • YES Ticket machine
  • NO Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Staff Help Hours Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
    • Accessible Taxis

      Contact taxi operator directly. Taxi Rank outside station near to shops.

    • Accesible Ticket Machine

      Accessible ticket machines sell tickets suitable for use on London Underground services, including daily and weekly Travelcards.

    • Booking Office Counter

      Ticket office staff provide assistance where possible. See ticket office opening hours.

    • Helpline No
    • Impared Mobility Set Down

      Chiswick High Road entrance - Drop-off point close by with drop curb and pelican crossing.

    • Nearest Stations with Facilities

      Richmond 

    • Step Free Access

      It is possible to make a step-free interchange between Eastbound and Westbound platforms, but not to enter or exit the station step-free. Customers need to be aware that there is a step between train and platform of up to 200mm for London Underground services. Boarding ramps are available at this station for District Line trains and London Overground Trains.


      Coverage: no Part Of Station
    • Step Free Access Coverage No Part of Station
  • Restrooms
    • Toilets No
    • Baby Change No
    • Toilets Note None
  • Ticketing Services & Information
    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Ticket Hall
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Subway/transit
    • Metro: Availability YES Yes
    • Metro: Note District Line
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area No
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property Phone number: 0343 222 1234
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note TFL Customer Services  Tel: 0343 222 1234
    • Lost Property Number 0343 222 1234
    • Staffing Level YES Yes
  • Station Seating Areas
    • Seated Area: Note There are no seats in the ticket hall. Seats are available on the platform.
  • Station Location & Directions
    • Latitude 51.4918691216
    • Longitude -0.2757834472
  • Airport
    • Availability YES Yes
    • Note Interchange at Hammersmith for the Piccadilly Line to Heathrow Terminals 1, 2, 3, 4 and 5, or at West Brompton for direct National Rail services to Gatwick
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Gunnersbury station (http://btopenzone.hotspot-directory.com)
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Cycle Storage
    • Availability No
    • Closed Circuit TV No
    • Sheltered No
    • Spaces No
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Please see TfLs interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.tfl.gov.uk/tfl/contact/lostproperty
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