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Grand Central services will not run August 24 & August 25

Please be aware that Grand Central services will not be running on August 24 and 25 due to essential engineering works taking place at King's Cross station. Additionally, an amended service will be in operation on Friday August 23 and Monday August 26. Services are expected to be busy during these periods so we are advising all customers not to travel over the Bank Holiday Weekend.

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Last updated 09:47 am, Monday 19/08

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through prior to June 19th 2019 and need to amend it, please click here.

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Last updated 20:43 pm, Tuesday 18/06

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Guildford station
Station Approach


Ticket office opening hours:

Monday - Friday - 06:10 to 22:00
Saturday - 06:10 to 22:00
Sunday - 06:20 to 22:00

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Friday - 06:00 to 22:00
      Saturday - 06:00 to 22:00
      Sunday - 06:00 to 22:00
    • Impaired Access Staff Help Hours Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
    • Accessible Taxis

      The taxi rank is located outside the main station entrance (platform 2)

    • Accesible Ticket Machine

      All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

    • Booking Office Counter

      A low height ticket office counter is located within the main booking hall.

    • Customer Help Point Help points are available on all platforms
    • Helpline YES Yes
    • Step Free Access

      There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance.

      There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team.

      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note In booking hall of both entrances
    • Penalty Fares GW
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:10 to 22:00
      Saturday - 06:10 to 22:00
      Sunday - 06:20 to 22:00
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property: URL
    • Customer Service Note Please contact our Customer Services Department on 0345 6000 650
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.23696786
    • Longitude -0.580420682
  • Rental Car
    • Availability YES Yes
    • Note Hertz Car Rental
  • Parking
    • Car Hire: Note Hertz Car Rental
    • Car Parking Details Parking 1:

      This car park is managed by Apcoa on behalf of Network Rail. For queries on car parking at Guildford Station please email [email protected]

      Weekend tickets available after 1200 on Friday £9.00

      Off Peak from 1115 Monday to Friday

      Premium Spaces

      Daily £15.20

      Saturday £10.00

      Sunday £2.00

      Bank Holiday £10.00

      Weekend ticket available after 1200 noon Friday £16.00

      Off Peak from 1600 Monday to Saturday

      Name: Farnham Road
      Spaces: 330
      Off-peak: £5.00
      PerHour: N/A
      Daily: £10.50
      Weekly: £51.90
      Monthly: £178.50
      ThreeMonthly: £535.50
      SixMonthly: N/A
      Annual: £1890.00
      Saturday: £5.00
      Sunday: £1.00

      Bank Holiday £5.00 

      Number Accessible Spaces: 8
      Cctv: No

      Parking 2:

      Season ticket holders only

      Name: Multi- Storey
      Spaces: 250
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: £513.40
      SixMonthly: N/A
      Annual: £1890.00
      Saturday: N/A
      Sunday: N/A

      Bank Holiday FREE 

      Cctv: No

      Parking 3:

      Weekend tickets available after 1200 Fridays £4.80

      Off Peak from 1600 Monday to Saturday

      Name: Smart Car Spaces
      Spaces: 77
      Off-peak: £1.20
      PerHour: N/A
      Daily: £5.90
      Weekly: £29.50
      Monthly: £107.10
      ThreeMonthly: £321.30
      SixMonthly: N/A
      Annual: £1134.00
      Saturday: £3.60
      Sunday: £0.60

      Bank Holiday £3.60 

      Cctv: No

  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Guildford station (
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Cycle Hire: Note Brompton Dock 0208 232 3931 (
    • Location

      Car parks 1 & 2

    • Sheltered YES Yes
    • Spaces 378
    • Type
      Wheel Racks
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL
  • Other transportation
    • Cycle Hire YES Yes
    • Rail Replacement Services

      Bus lay-by in Station Forecourt off Walnut Tree Close.

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