Grimsby Town

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • First Class Lounge No
  • Accessible Public Telephones YES Yes
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 05:30 to 19:30
    Saturday - 05:15 to 19:30
    Sunday - 08:30 to 19:30
  • Customer Help Point Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.  
  • Helpline No
  • Helpline Contact Details 0800 107 2149
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets The National key toilets are located on Platform 1; these toilets are operated by a radar key.
  • Step Free Access Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to Platform 2. This station is partially staffed. The station staffing hours are: Monday to Saturday: 06:00 - 21:30 Sunday: 08:30 - 20:45 Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, lifts are unavailable, and assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring the use of platform 2 or assistance to navigate through the station when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note The Self Service Ticket Machine is located outside the station entrance and is available 24 hours a day
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Sunday - 08:45 to 19:30
    Saturday - 05:30 to 19:30
    Friday - 06:00 to 19:30

• Station Location & Directions
  • Latitude 53.56412028
  • Longitude -0.086951656

• Parking
  • Car Parking Details
    Operator Name: A P C O A on behalf of Trans Pennine Express
    Name: Station Car Park
    Spaces: 59
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £4.90
    Weekly: £22.00
    Monthly: £72.00
    ThreeMonthly: £190.00
    SixMonthly: N/A
    Annual: £570.00
    Saturday: £4.90
    Sunday: £4.90
    
    Number Accessible Spaces: 4
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note Cycle Lincs - next to the station. Hire company offering full range of cycles for the entire family. Delivery / collection service & suggested routes available. More details at www.cyclelincs.co.uk (http://www.cyclelincs.co.uk/)
  • Location

    On platform 1, within car park and within cycle hub

  • Sheltered YES Yes
  • Spaces 56
  • Type
    Compound
    Stands
    Wheel Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/GMB.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Station Information
  • Bureau De Change No
  • Lost Property Phone number: 0345 600 1672
    
  • ATM No
  • Baby Change YES Yes
  • Lost Property No
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note  To speak to a member of our team please call 0345 600 1671 
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 0345 600 1672
  • Staffing Level YES Yes

• Restrooms
  • Toilets Note The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
  • Toilets YES Yes
  • Baby Change YES Yes

• Taxi Information
  • Availability YES Yes
  • Note The nearest taxi rank is outside the station.

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Pick Up / Drop Off at the Station Front.