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Grand Central services will not run August 24 & August 25

Please be aware that Grand Central services will not be running on August 24 and 25 due to essential engineering works taking place at King's Cross station. Additionally, an amended service will be in operation on Friday August 23 and Monday August 26. Services are expected to be busy during these periods so we are advising all customers not to travel over the Bank Holiday Weekend.

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Last updated 09:47 am, Monday 19/08

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here.

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Last updated 20:43 pm, Tuesday 18/06

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Gravelly Hill

Gravelly Hill

Gravelly Hill station
Hunton Hill
Gravelly Hill
West Midlands
B23 7NH

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 06:00 to 20:00
Saturday - 07:00 to 20:00
Sunday - 08:00 to 16:00

  • YES Waiting room
  • YES Ticket machine
  • NO Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impaired Accessible Ticket Machines No
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 22:00
    • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 20:00
      Saturday - 07:00 to 20:00
      Sunday - 08:00 to 16:00
    • Accessible Taxis

      Accessible taxis are not available

    • Booking Office Counter

      staff will come out

    • Customer Help Point Both platforms
    • Helpline YES Yes
    • Helpline Contact Details 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • National Key Toilets N/A
    • Step Free Access

      Access to booking hall via ramp. Alternative entrance via steps. Access from Booking Hall to platform 1 (trains to Birmingham) via ramp or 23 steps. Access to platform 2 (trains to Lichfield) from separate entrance via ramp or steps. Also footbridge with 6 steps up and 6 steps down to mid-point of ramp. Step-free access between platforms available via ramps and pavement on overbridge - 270m total. Ramp to ticket office doesn't have handrails. Steps and other ramps all have handrails.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help


      This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
      All of our trains have ramps on board that our conductors are trained to use.

      We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

        Please contact West Midlands Railway Passenger Assist team on 0800 0248998

  • Restrooms
    • Toilets No
    • Baby Change No
    • Toilets Note N/A
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:00 to 20:00
      Saturday - 07:00 to 20:00
      Sunday - 08:00 to 16:00
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Gravelly Hill Station is accredited by the Secure Station Scheme**
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 52.51500582
    • Longitude -1.852593623
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Gravelly Hill station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV No
    • Sheltered no
    • Spaces 4
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/GVH.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note Star Radio 0121 373 1111 Yenton 0121 384 8181 TOA 0121 427 8888
  • Other transportation
    • Rail Replacement Services

      In the event of engineering the bus/coach will collect from the bus stops on Gravelly Hill North, either side of Hilton Hill junction. Please check the front of the vehicle for the direction of travel.

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