Gillingham (Dorset) Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Accessible Taxis

    Pre-booked only

  • Customer Help Point Customer Help points are located on every platform
  • Helpline YES Yes
  • Helpline Contact Details 0800 5282100
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 24 hours a day, except Christmas Day and Boxing Day
    
  • National Key Toilets N/A
  • Step Free Access

    Step-free category B2 Station. Some step-free access to all platforms - please check details. Step-free access to Platform 1 (most trains in both directions) via level access, or short ramp. Steps to Platform 2 (some trains in both directions) or step-free approximately 100m via barrow crossing with assistance only, when station is staffed.

    
    Coverage: whole Station
  • Step Free Access Coverage No Part of Station

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Outside the main station entrance.
  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Gillingham ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons. 

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 18:00
    Saturday - 07:00 to 18:00
    Sunday - 09:30 to 17:00

• Subway/transit
  • Metro: Availability No

• Station Location & Directions
  • Latitude 51.03402105
  • Longitude -2.272639221

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on Platform 1. The toilet opening hours are:
    Monday to Friday - 06:00 - 18:00
    Saturday - 07:00 - 18:00
    Sunday - 09:30 - 17:00

• Phones, Internet & Wi-fi
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Gillingham (Dorset) station

• Parking
  • Car Parking Details

    Weekend tickets available after 1200 Fridays £6.80

    Off Peak from 1200 Monday to Friday

    
    
    Name: Station Car Park
    Spaces: 140
    Charges:
    Off-peak: £3.00
    PerHour: N/A
    Daily: £4.60
    Weekly: £18.50
    Monthly: £62.50
    ThreeMonthly: £187.50
    SixMonthly: N/A
    Annual: £559.00
    Saturday: £3.00
    Sunday: £3.00
    Note:

    Bank Holiday £3.00 

    
    
    Number Accessible Spaces: 4
    Accessible Car Park Equipment: No
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Platform 1

  • Sheltered YES Yes
  • Spaces 34
  • Type Wheel Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/GIL.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Station Information
  • Post Box YES Yes
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • Staffing Level YES Yes
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650

• Other transportation
  • Rail Replacement Services

    Station Forecourt, Station Road, off Le Neubourg Way (B3081)