Frodsham

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Accesible Ticket Machine

    These ticket machines do not accept cash.  Payment is by major debit and credit cards only. 

  • Helpline YES Yes
  • Helpline Contact Details 03333 211202
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities

    Chester

    
    Crs Code: CTR
  • Step Free Access Platform 1 (to Chester) is accessible via a ramp from the Council Car Park. Platform 2 (to Manchester) is accessible from car park. A footbridge with steps connects both platforms.
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help No platform staff available. Assistance is provided by the Conductor on the train.

• Restrooms
  • Toilets No
  • Baby Change No

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares http://www.arrivatrainswales.co.uk/revenueenforcementpolicy
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Managed by Transport for Wales
  • Lost Property: URL http://www.arrivatrainswales.co.uk/lostproperty
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level No

• Station Location & Directions
  • Latitude 53.29587868
  • Longitude -2.723117879

• Parking
  • Car Parking Details Parking 1:
    Phone number: 03333211202
    
    Operator Name: Transport for Wales
    Name: Station Car Park
    Spaces: 23
    Free: true
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    
    Spaces: 0
    Free: true
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: No
    Url: https://www.nationalrail.co.uk/
    
    Parking 3:
    
    Spaces: 0
    Free: true
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: No
    Url: https://www.nationalrail.co.uk/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Frodsham station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability No
  • Closed Circuit TV No
  • Sheltered no
  • Spaces No

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Bus stops located on the main road.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL http://www.arrivatrainswales.co.uk

• Other transportation
  • Rail Replacement Services

    Wait at the bus stop adjacent to Nat West Bank (towards Manchester) and at the bus stop adjacent to Lloyds TSB Bank (towards Chester)

    Northern Rail buses pick up / drop off at bus stops on Main St, near junction with Church St.