Forest Gate

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Accessible Taxis Goldline 0208 555 5555
  • Customer Help Point Help points on platform 1 & 2
  • Helpline YES Yes
  • Helpline Contact Details 0343 222 2000
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    Ticket Hall 

  • Step Free Access

    Step free access is available on platforms 1, 2 and 3 only. Please speak to a member of staff for assistance.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

     

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    There is an accessible toilet only at this station, located in the booking hall.

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:10 to 19:40
    Saturday - 06:40 to 18:40
    Sunday - 08:10 to 15:40

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 03432221234
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note 0343 222 1234
  • Lost Property Note Excluding Bank Holidays
  • Lost Property Number 03432221234
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.5494371822
  • Longitude 0.0243617394

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Forest Gate station (http://btopenzone.hotspot-directory.com )

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability No
  • Closed Circuit TV No
  • Sheltered No

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note 25 & 86 to Stratford from Bus Stop Q308 to Stratford from Bus stop C
    25 to Ilford & 86 to Romford from Bus Stop F
    Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/static/documents/content/Forest%20Gate%20MAP.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Rail replacement bus services will depart from:

    Romford Road Bus Stop E for Westbound services

    Romford Road Bus Stop F for Eastbound services