Eccles Road Train Station

• NO Waiting room
• NO Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines No
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Sunday
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Customer Help Point Help points are available at the entrance to platform 1, and on platform 2.
  • Helpline YES Yes
  • Helpline Contact Details 0800 028 28 78
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities

    The nearest station(s) with more facilities than Eccles Road are:

    • Thetford
    • Attleborough
  • Step Free Access

    This station has step free access to platform 1 (Norwich bound) only. Access to platform 2 and the Cambridge bound side has three steps.

    This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is the platform.

  • Step Free Access Coverage No Part of Station
  • Staff Help Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
  • Helpline Open Note 08:00 - 20:00
    

• Restrooms
  • Toilets No
  • Baby Change No

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine No
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.47090467
  • Longitude 0.969929467

• Parking
  • Car Parking Details Email: [email protected]
    Phone number: 0845 600 7245
    
    Operator Name: Greater Anglia
    Name: Station Car Park
    Spaces: 4
    Free: true
    Number Accessible Spaces: 0
    Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Eccles Road station (http://btopenzone.hotspot-directory.com )

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Location Car Park
  • Sheltered No
  • Spaces 4
  • Type Stands

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Not served by rail replacement.