East Tilbury Train Station
East Tilbury Train Station
East Tilbury
East Tilbury station
Princess Margaret Road
East Tilbury
Essex
RM18 8SB
Ticket office opening hours:
Monday - Friday - 06:15 to 12:20
Saturday - 07:30 to 13:15
Sunday
East Tilbury at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis
- First Class Lounge
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate 1
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 06:15 to 13:35
Saturday - 06:15 to 15:40
Sunday - 09:15 to 16:30 -
Booking Office Counter
Customer Service Staff
- Helpline 1
-
Helpline Contact Details
03457 44 44 22
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
Outside station entrance
-
Step Free Access
Step free access is available from street level to both platforms.
Passengers wishing to transfer between platforms should use the station exit, cross the level crossing and re-enter the station.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/ETL.pdf)
-
Cycle Storage
- Availability
- Closed Circuit TV YES Yes
- Sheltered No
- Spaces No
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)
-
Restrooms
- Toilets No
- Baby Change No
-
Toilets Note
The National key toilets are located on Platform 2; these toilets are operated by a RADAR key.
-
Station Location & Directions
- Latitude 51.4848340787
- Longitude 0.4129328582
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property 1
- Post Box No
- Shops No
- Seated Area No
- Station Buffet No
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
-
Lost Property
Phone number: 03457 44 44 22
Operator Name: Operated by c2c - Lost Property: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
- Customer Service Note Monday - Friday, 08:00 - 20:00Saturday - Sunday, 09:00 - 16:00 Bank Holidays, 09:00 - 16:00 Closed Christmas Day and Boxing Day 0345 744 4422 (option 3, followed by option 3) [email protected] class=Apple-tab-span white-space: pre;
- Information Systems DepartureScreensAnnouncements
- Lost Property Note Except Christmas Day and Boxing Day
- Lost Property Number 03457 44 44 22
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:15 to 12:20
Saturday - 07:30 to 13:15
Sunday
-
Ticket Office Hours
Monday - Friday - 06:15 to 12:20
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Customer Service Note Platform 1
- Penalty Fares CC
-
Smartcard Notes
http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.">Smartcard Issued: No
Smartcard Validator: YesFor additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
-
Taxi Information
- Availability YES Yes
- Note No
-
Other transportation
-
Rail Replacement Services
c2c Rail Replacement down Princess Margaret Road, south of the Station and level crossing:
- Buses toward Grays at the stop adjacent to Gobions Park (W3W ///rapid.froth.entertainer)
- Buses toward Pitsea/Southend at the stop near No. 245/247 (W3W ///media.chain.glass)
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.