Standalone QTT
East Croydon Train Station
East Croydon
East Croydon station
Station Approach
Croydon
Greater London
CR0 1LF
Ticket office opening hours:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
- YES Waiting room
- YES Ticket machine
- YES Toilet
- YES Impaired Access Staff
Station facilities
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - open 24h
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Impaired Access Staff Help Hours
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h -
Accesible Ticket Machine
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Helpline YES Yes
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Helpline Contact Details
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018
- Helpline Contact URL https://www.nationalrail.co.uk/
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Helpline Open Note
The assisted helpline is not available on Christmas Day.
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Impared Mobility Set Down
Located at the east side of the station
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Step Free Access
This is a Category B1 station: Step Free access to all platforms.
Access to all platforms via long (approx. 60 metres) steep (approx. 1:10 gradient) ramps from main entrance/concourse at all times.
Lift access is available to all platforms via the Lansdowne Road/Dingwall Road entrance 0600-0000.
Assistance Meeting Point is the Information Point on station concourse.
Coverage: partial Station - Step Free Access Coverage Whole Station
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Staff Help
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
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Oyster Notes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
- Penalty Fares SN
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesFor more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard
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Ticketing Hours
-
Ticket Office Hours
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
-
Ticket Office Hours
Monday - Friday - open 24h
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
-
Lost Property
Operator Name: Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices. - Lost Property: URL https://www.nationalrail.co.uk/
- Staffing Level YES Yes
-
Station Location & Directions
- Latitude 51.37500564
- Longitude -0.092276539
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Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around this station (https://www.o2wifi.co.uk/hotspot/)
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Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Station front, opposite Platform 6
-
Note
Cycles are left at owners risk. Abandoned cycles may be removed.
- Sheltered No
- Spaces 40
- Type Stands
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/ECR.pdf).
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Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Taxi Information
- Availability YES Yes
- Note YES
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Other transportation
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Rail Replacement Services
Rail replacement buses pick up / drop off at the bus stop on Dingwall Road.
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Rail Replacement Services
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